Khách sạn Lake Charles

"Room was very clean. "

"The room they gave me smelled like it was smoked in and stunk. Asked tor a replacement room but they are fully booked so I had to scramble to find another hotel late in the evening. It ruined my vacation"

"Everything good"

"Best stay ever"

"It was a very nice stay. Breakfast was very good. Yogurt machine was an added touch."

"Room was dark and quiet, a huge plus. They no longer have a coffee maker in the room though. ☹️"

"I truly enjoyed my stay. The location was perfect. It was close to the Mall and the Civic Center. I only stayed one night but the staff really made an impression on me. The front desk clerk, Chautona McZeal was Awesome! She was very kind and helpful. You would never guess that it was her 1st day on the job. My room was prepared by Mattie and she did a great job. She even met me in the parking lot to make sure that everything was OK with the room. Excellent Customer Service!"

"The air did not work, hot and muggy"

"Onsite manager was so friendly and helpful. The room was recently remodeled and very clean."

"Friendly staff, and prompt checkin. Property clean and I would stay here again."

"Newer property. Not too busy. TV in living room worked well. TV in bedroom did not work. Had to call Maintenance many times to fix it. Lots of problem with volume on TV. Breakfast was okay. Not worth mentioning. It was good to see that there was coffee and tea available 24 hours a day. Roads leading up to the hotel are in terrible condition and can damage your cars seriously. Drive slowly and carefully. Swimming pool and work out gym were very standard. Nothing around the hotel for good...

"It needs some updating. The place was very clean, the staff was nice, helpful and friendly. The breakfast was not much to choose from , but it was ok."

"We have stayed here multiple times in the past 2 months and always find it clean and quiet. The staff is exceptionally friendly."

"Perfect"

"The shower had a lot of easily cleanable features. The shower head was filled with dirt and the bath itself has dirty spots. The rest of the room was clean. AC was okay. Breakfast was only cereal, waffles, and toast. Staff was helpful."

"Rooms were nice and clean. But the white pillow cases , towels and shower curtain had stains."

"Had a beautiful view of the lake. Was very beautiful!"

"Great Service"

"Clean room, staff was polite and helpful.The a/c was wonderful and plenty of hot water. Parking is minimal and tight and in need of new surface. Morning hot coffee and muffins were great especially the hot coffee. The building needs some love and maintenance however the bed was clean and cozy."