Search Hotels Near Arisugawa-no-miya Memorial Park, Tokyo

"amazing"

"We paid a premium price for a premium hotel room for three days. Unfortunately, the air conditioning did not work properly in any of the three rooms we were moved to. We set the AC at 70 degrees. In the first room, I woke up in the middle of the night hot and the room was 78 degrees. I had to open the sliding glass door to cool the room down. When they concluded that they could not fix the AC, they had us move to a new room. The next room had the same issue. Another miserable night. They then had us move again. In an effort to "compensate us" for the inconvenience, they moved us into a slightly larger room and provided a van service to the cruise terminal. Unfortunately, the third room suffered the same issue, to a slightly lesser degree. My wife and I felt a price reduction was in order. They never offered. Very poor customer service for the inconvenience and non-working air conditioners. I should have moved hotels after the first night, but I was assured that the problem would be fixed by moving rooms. That did not occur. Breakfast and appetizer dinner were very good. That is why we stayed when we should have left. "

"Clean and quiet room. Friendly staff. Conveniently located minutes away from Shibuya station, dining and shopping."

"Great value for money with public bath on top floor. Good location close to Roppongi and stations "

"I arrived early hotel staff stored luggage in self storage room and verified my checkin. However on returning to hotel for actual checkin i was notified that the staff took it upon themselves to change the room i booked to a smaller room as i only had two guest but the room i book was for three people. With no prior notice or permission requested they didn't even provide a refund for downgrading my room. I was livid. I immediately told them i want the room I actually booked and would not stay in any other. If this cannot be fixed . So the front desk staff had to get housekeeping to ready a different room. Hotel was clean and comfy. There are no windows not very close to transportation"

"Great Location Great & Helpful Staff"

"Clean room and friendly, helpful staff. Train stations are about 12-15 minutes walk away. There is a nearby 7 eleven, which is useful for getting basic necessities and cash from the ATM."

"Excellent "

"Love the place and the location "