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"We were there on April 7th and the air conditioner did not work properly. Instead the heater went n and could not be turned off. The room temperature reached 80 degrees. No maintenance on site to help. We complained to desk staff who took our phone number but we never received a phone call back. We were having a good experience until that point."

"I stayed at the Hyatt for 2 nights. The room i had was large with a king sized bed. The room was clean and the bed was comfortable. The only complqint i have with the room is no microwave. The lobby was clean an inviting with lots of places to seat. I did not eat the breakfast. The hotel advertised that it had a restaurant but i was told it was closed. I needed lunch so they were nice enough to make me one anyway . I would definitely recommend staying at the Hyatt"

"Did not "

"The breakfast menu was very selective, hot, and tasteful. The room was clean and the staff was very professional and customer service oriented. The air conditioning was great in my room. I would highly recommend this hotel and certainly always pick it when I stay in the Memphis area."

"Great staff! Very unique hotel. Clearly is older but renovated. Very, very cute! Needs a little polishing. But I would definitely stay again and recommend it to others. "

"Great room, amenities and location!"

"Staff friendly and helpful. Fun rooftop party & music, we enjoyed from our room window. Only downside was Yucky clump of long hair in shower on wall, that was definitely unappealing. "

"Ate in the ep grill for supper. It was clean and staff friendly. Menu is very limited in my opinion. I got the fried chicken sandwich and was disappointed. The crust was extremely thick, and I like thick crust, it was just way to much It was nice that we didn’t have to go out after dark and could stay in hotel for dinner. We had a coffee made at shake rattle nd go, I believe it was called. We. Ought 6 caramel frappes in Two days. The gentleman who made them did an excellent job and they were cheaper than Pjs coffee shop. They also had huge cookies that my kids thought were great as well as yogurt parfaits. My girls loved them. They were also reasonably priced. There was another restaurant that you could get breakfast at but prices for buffet were just too high for me as I can’t eat very much. I’m not sure if you could order ala carte. the pool was very nice, clean and well maintained. We got to watch an Elvis movie the two nites we were there. It was nice to catch the Shuttle across the street to see I would Graceland. I would stay there again. They do charge you $50 per nite in case of damages. I have yet to ck to see if I’ve gotten that back yet. "

"The breakfast was just ok. "