Khách sạn Arrow Rock

"Stayed here for a wedding along with most family members and guests. The day of check in only one elevator was working. That same day the second elevator also went out of service. The staff would take people up the service elevator but you sometimes had to wait for an extended period of time. If you choose to use the stairs you had to walk to the other side of the building to access them. It was a huge inconvenience that seemed to fall on deaf ears. There were pregnant women and elderly people...

"Bedroom was clean but had multiple spiders in it. Bed had black stains and signs of bedbugs. Shower worked but shower head was messing screws and was barely attached to the well. Towel rack came off the wall by me just picking the towel off of it. Inside pool was closed and couldn’t use it at all. Check in time came and our room wasn’t ready for 3 hours after check in due to washing machine break so no towels, blankets, or sheets. Staff wouldn’t even discount the room or anything. 1/5 start,...

"Lady at front was amazing. Kids loved the pool. Good experience"

"rented a room with a king size bed & an in-room jacuzzi tub, so relaxing. very good hot breakfast with eggs, sausage, waffles, etc."

"Wonderful place!"

"Very clean and good place"

"We needed to switch rooms upon arrival as the door would not lock properly and parts of the room had not been dusted and cleaned in a long time. The room we moved to was also had “dusting” issues as well as issues with the air conditioning. Our room stayed at about 75 the entire time. The 2nd shift front desk lady named Bridget was outstanding! She came to our room and got maintenance on the phone around 10 pm to address the air conditioning issue. She also brought a fan for us to use. She was...

"Colazione essenziale. Parcheggio a disposizione della struttura."

"The room didn’t have a phone, alarm clock, hair dryer, coffee pot, or any kitchen essentials as it was advertised as a kitchenette. Not too mention no breakfast was served on the site. Also we had to leave a day early due to the storm and gave plenty of notice and the man at the front desk said there was nothing he could do. The price was outrageous for a bed!!!! Won’t be back! "