"Most staff was friendly. However, there was no AC only heat. Thus our room was very hot. There was some mold in the corner of the bath tub. The location is decent."
"Extras that most hotels don't offer include a wonderful sauna and osem (hot bath), sake or wine at night. Clean room (but small for 2 people). Great locker room for luggage."
"Excellent experience staying here. Staff spoke good English. Breakfast was amazing, and you can even choose from Japanese or Western. It came as a set. The onsen is pretty decent. As a spa hotel, look out for its full repertoire of bathroom provisions which even included moisturising milk! Oh, they even had samurai props which you can use & take photos with! Definitely value for money & a wonderful experience!"
"Buena ubicación, habitación amplia, no dan amenidades como en otros hoteles. El onsen un plus tranquilo y ayudó mucho para una mejor recuperación de tanto caminar "
"Lovely hotel with excellent service. Front desk reception was warm and welcoming. The staff went out of the way to help us resolve some problems we had with car rental, as we spoke no Japanese. The hotel itself is centrally located near the train station and big shopping malls."
"While I found out that they stopped providing afternoon tea that is still posted on their website, the location is excellent, only 3 minutes away from the charming Bikam district, where you can enjoy the Japanese traditional houses and river side where any generation can find something to enjoy."