Search Guest Houses in Ashford

"Good in almost every respect except for the most critical element: the bed was rock hard and the pillows were uncomfortable and unsupportive. Consequently, I suffered from a very poor night's sleep. I've stayed here many times in the past but not particularly recently. So perhaps they've changed the matresses and bedding since I was last here, or I've been unlucky with this 4th floor room. Gym was useful. Breakfast is included and decent."

"Fantastic hotel"

"Our room was a bit dated but nothing a few hundred quid wouldn't sort out. Overall, the reception area and bar were good but little details like dodgy carpet on the stairs and a filthy trolly with room service food dumped on it let down the overall look. Small things that the management probably walk past every day but fail to notice. We would stay again when in Maidstone due to the great location."

"Was basic but clean. Busy in public areas. Room service was slow and food cold when it arrived. Room are not well soundproof I could hear the man in the room next door talking on his phone! "

"Very nice hotel , characterful , nice decor in room and public areas. We upgraded to a sea view/balcony room. Was excellent Haven’t tried the Chophouse Restaurant. The Lounge Bar had nice atmosphere with a DJ and many locals popping in for a pint , although the staff were very friendly the service was slow. Will stay again the night before a ferry crossing"

"Excellent night’s stay. Room spacious and comfortable. Enjoyed spa facilities in the morning. Good choice of breakfast options - liked the new buffet. Staff friendly and helpful. We stay at the Imperial quite frequently and love the location and sea view."

"The room was clean and large. Pillows were great but I felt the mattress could have been a better quality. The staff were helpful and prompt in serving the customers. The breakfast was adequate. I would have liked to see a larger variety of fresh fruit salad. the bar staff were helpful. This hotel is great value for the price and I would book again or recommend to friends."

"Our room was very well presented. So he breakfast was very good. Most of all - without exception - the staff were very helpful, friendly and efficient"

"Great position, sunny afternoon siting lakeside was wonderful. The hotel was a little tired but clean. Breakfast was horrendous, went down at 9:30 ( breakfast finished at 10:30) and didn’t actually receive by cooked breakfast until 10:45, 1.5 hours for a very basic breakfast is just not acceptable. I would image the kitchen being under resourced, plenty of serving staff, just nothing coming out."