Khách sạn sang trọng tại Avenida Kukulkan, từ 4.055.560 ₫

"just all around amazing. i’m lost for words and i don’t have any complaints"

"Decent place for families "

"I will break it down! We stayed there for 5 nights with our 2 boys, 2 & 5. The hotel is almost perfect. SUPER convenient with kids!! The pool is huge with swim up bars, they have a kiddy pool which is great too and still near by where you aren't excluded from being in the main area, which I loved. The beach is literally 4 steps away, gorgeous part of the ocean and known to be more calm than other areas in Cancun. There is a ferry there that takes you to Isla Mujeres which is a great, easy trip...

"Excellent! The staff was absolutely amazing! The food was fantastic! 10 out of 10 resort!"

"Overall, it is not bad. I think this resort is getting old. Staff were not very helpful sometimes. Not many staff are working in the pool area serving foods and drinks. We also had big cocroches two times in our bathroom. Foods were ok. It is family-friendly. Water park and kids area are nice. My kid loved them."

"Había mucha gente para la cena en rstaurantes y solamente para dirías hacer reservaciones si comprabas una botella de vino"

"Omar was always friendly and polite"

"★☆☆☆☆ I was very disappointed with my experience at Hard Rock Hotel Cancun. During my stay, my young daughter and I became ill and were forced to end our vacation early. I notified the hotel before checking out and explained that we had to leave because of an emergency. After returning home, we recovered and did not require medical treatment. I later requested consideration for the unused portion of my stay, but my request was denied because I could not provide medical documentation. While I...