Search Hotels Near Bai Vong Port, Phu Quoc

"Spa was very good, staff very friendly. Amazing hotel "

"The pool was great, shallow and therefore very warm, but due to the design lots of areas to get away from people and seperate kids pool area. The rooms were comfy and bathrooms pretty clean. Sweeping behind the doors is something all hotels should check as there were long black hairs behind the door which was not very pleasant. The breakfast buffet has a very large selection, food is pre cooked so things like eggs or bacon or hash browns lose freshness unless you wait for a fresh batch. But selection very good. Improvements I would suggest would be to allow pool bar/ laundry etc to be charged to your room. Paying for everything cash or card as you go is annoying as who wants to have cash or card on them by the pool? The other thing was checkout and the bus to airport. The checkout guy told me to wait ten minutes whilst housekeeping checked the room. I told him I would sit and wait in corner of the lobby. He never came back. 40 mins later I tried to get on the bus and told I needed to checkout. I went back to desk, guy apologises for forgetting and another guy tells me I can now get on the bus. I walk back to the bus. The bus guy says I need a ticket from housekeeping. I go back to the front desk, the desk guys says no just get on the bus! In the end I had to get bus guy to reluctantly come with me to the desk so they could talk to each other - and eventually I was let on the bus! Things like this really should not happen! But little gripe for an overall pleasant stay."

"Our stay was mostly average, but unfortunately we faced some serious cleanliness and safety concerns. After check-in, we found a dead cockroach and a dead lizard inside the room, which was quite unpleasant and disappointing. Additionally, the front door did not feel sturdy and could be opened easily even after locking, which made us uncomfortable from a security perspective. However, I do appreciate the prompt response from the front desk and staff whenever we raised a concern. Their service and quick action were the only positive aspects of our stay. Overall, I hope the management improves room maintenance, cleanliness, and security for future guests."

"There are two things we particularly like about this resort. First, there are two swimming pools, which give guests good options for relaxing. We especially enjoyed the villa section, with its small tree-lined paths where we took a walk every day. The breakfast offers a good variety, and the seating area provides plenty of comfortable options. We dined at the seafood restaurant three times and really enjoyed it. The staff are very friendly and helpful throughout the resort. If we come back next time, we will probably book a bigger room. One thing that could be improved is the Wi-Fi, as it was quite slow in our room and in the dining area."

"The whole resort was absolutely amazing. It’s incredible there I highly recommend staying at the intercontinental resort in Phu Quoc zero disappointment. It was an epic trip."

"The staff were excellent, they were very mindful to our needs. The location is perfect , close to the beach and market.The breakfast set us up well for the day, with choices for everyone."

"Great staff, impecable grounds and great amenities"

"5 star dump! Nothing like the photos, dirty pool, no restaurant. Unclean communal areas, cold showers, bug filled rooms, dirty furniture in bedrooms. "

"Excellent venue! Super was great and very helpful and quick"