Khách sạn Balch Springs

"Will be nice if there is shampoo in the shower"

"Ok"

"This property was very run down. All the furniture was in desperate need of replacing. Strong bleach smell when we arrived. Red flag. Trash all over the room and an empty food container left tucked under our bed with old food still in it. Talked to the GM but he did not offer a discount or refund, he just simply asked if I wanted to stay or not. Would not recommend."

"Nice cool clean room"

"Yea it was good, good variation of food"

"We had silver status but we’re not offered the bag with water & snacks. Had to ask for it. We also were concerned about the safety of the parking lot since we had luggage in our car. When we mentioned it, they didn’t share that they had someone monitoring the parking lot. Room wasn’t very clean. Bugs in the bathroom and some dried food under the bed. "

"Front desk gentleman was awesome!"

"The room I received smelt like mold/mildew really bad. The carpet was dirty & being in the hotel made me feel dirty."

"The breakfast was good, the AC did not work I brought this to the attention of the worker and she informed me that they were fully booked and couldn’t change me rooms. It was 1am and we could not leave and take our children to a different hotel at that time. I let the man know when checking out and he told me that he would let the GM (Patrick) know and they would reach out to me. It is now Wednesday and have had no calls from anyone. "

"I would not stay again. They did a nice job on design and marketing, but it is an awkward location in a neighborhood, terrible parking. The room was fine, but I would not stay again, b/c of the above and boarding house feel, albeit nicely appointed."

"There"

"Clean room, sound proof, friendly Staff, good location close to lot of restaurants/shopping/Buccee's/I-20. Hot Breakfast was good. Overall had a great experience."

"When I arrived the water was out for two days (not the planned maintenance that they had mentioned but not till I got there) this was a separate issue. After traveling all day and checking in and unable to not have water is not idea. What was worse it was the next day after dinner that we finally had the ability to shower"

"Good"

"Amazing breakfast also! Front desk staff was amazing along with the breakfast staff!"

"Good experience. Conveniently located."

"Breakfast was poor, food cold."

"The room was clean and so was the breakfast room. This was our second time staying here. It was safe and pleasant."

"In der Nähe waren günstige Parkplätze. Wunderschöner historisches Gebäude. Leider konnte man nicht nach ganz oben."