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Nhận xét về Anantara Riverside Bangkok Resort

5 out of 5
Anantara Riverside Bangkok Resort
257/1-3 Charoennakorn Road, Bangkok, Bangkok

Nhận xét

9,2

Tuyệt vời

Đánh giá 10 - Xuất sắc. 717/1005 nhận xét" "
Đánh giá 8 - Tốt. 201/1005 nhận xét" "
Đánh giá 6 - Được. 50/1005 nhận xét" "
Đánh giá 4 - Kém. 18/1005 nhận xét" "
Đánh giá 2 - Tồi. 19/1005 nhận xét" "

9,4/10

Sạch sẽ

9,4/10

Nhân viên & dịch vụ

9,2/10

Tiện nghi, dịch vụ

9,0/10

Điều kiện & cơ sở vật chất nơi lưu trú

9,0/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

SENA

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Theo staff service was perfect.
Lưu trú 1 đêm vào Tháng 4, 2024

10/10 - Xuất sắc

Suwitda

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
My identical twin sister and I love the location of Anantara Riverside. The room is very clean and comfortable. We love the beautiful river view room that we appreciated the sunrise from Chao Pra Ya River every morning. The staffs are very nice, friendly, and helpful. We love breakfast buffet every morning. We enjoy the spa. The hotel is close to shopping areas, and safe. We will definitely be back again.
Lưu trú 5 đêm vào Tháng 1, 2024
Michael trả lời vào 23/04/2024
Dear Suwitda,Thank you very much for taking the time to share this review with us. We are delighted that you were pleased with your recent stay at the Anantara Riverside Resort and appreciate your compliments about our hospitality. Your kind compliments have also been shared with the team who continue to deliver seamless and exemplary experiences for our guests. We certainly look forward to welcoming you back again soon.Kind regards, Michael Robinson General Manager

10/10 - Xuất sắc

SUJEONG

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 4, 2024
Michael trả lời vào 22/04/2024
Dear Sujeong,Thank you very much for taking the time to share this review with us. We certainly look forward to welcoming you back again soon.Kind regards, Michael Robinson General Manager

10/10 - Xuất sắc

Nirmala

Đi cùng bạn đồng hành
We thoroughly enjoyed our stay at this beautiful hotel. The beds, pillows and linens are top quality - couldn’t be better. I would come back to this hotel just for that. Loved the location and the great and pleasant service too. Actually, what’s not to love about this gem of a home away from home hotel?
Lưu trú 3 đêm vào Tháng 4, 2024
Michael trả lời vào 22/04/2024
Dear Nirmala,Thank you for sharing your positive experience with us. We are delighted to hear that you thoroughly enjoyed your stay at our beautiful hotel. It's fantastic to know that you found the beds, pillows, and linens to be top quality and that you would return just for that alone. We are pleased that you loved the location and experienced great and pleasant service during your stay.Your kind words mean a lot to us, and we are thrilled to be considered a gem of a home away from home hotel in your eyes. We look forward to welcoming you back for another wonderful stay in the future.Thank you for choosing to stay with us!Warm regards,Michael RobinsonGeneral Manager

8/10 - Tốt

Stacey, Mill Valley

Thích: Sạch sẽ
Lưu trú 7 đêm vào Tháng 4, 2024
Michael trả lời vào 17/04/2024
Dear Stacey,Thank you very much for taking the time to share this review with us. We certainly look forward to welcoming you back again soon.Kind regards, Michael Robinson General Manager

10/10 - Xuất sắc

Wesley

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Amazing.
Lưu trú 4 đêm vào Tháng 4, 2024
Michael trả lời vào 17/04/2024
Dear Wesley,Thank you very much for taking the time to share this review with us. We are delighted that you were pleased with your recent stay at the Anantara Riverside Resort and appreciate your compliments about our hospitality. Your kind compliments have also been shared with the team who continue to deliver seamless and exemplary experiences for our guests. We certainly look forward to welcoming you back again soon.Kind regards, Michael Robinson General Manager

10/10 - Xuất sắc

Tanya

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
A lovely hotel on the Riverside. Staff and service was excellent. Amazing breakfast. Next to a mall so you don't have to eat in the hotel.
Lưu trú 1 đêm vào Tháng 4, 2024
Michael trả lời vào 17/04/2024
Dear Tanya,Thank you very much for taking the time to share this review with us. We are delighted that you were pleased with your recent stay at the Anantara Riverside Resort and appreciate your compliments about our hospitality. Your kind compliments have also been shared with the team who continue to deliver seamless and exemplary experiences for our guests. We certainly look forward to welcoming you back again soon.Kind regards, Michael Robinson General Manager

8/10 - Tốt

SIMON

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 4, 2024
Michael trả lời vào 17/04/2024
Dear Simon,Thank you very much for taking the time to share this review with us. We certainly look forward to welcoming you back again soon.Kind regards, Michael Robinson General Manager

10/10 - Xuất sắc

TAE HYUN

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 4, 2024
Michael trả lời vào 17/04/2024
Dear Tae Hyun,Thank you very much for taking the time to share this review with us. We certainly look forward to welcoming you back again soon.Kind regards, Michael Robinson General Manager

10/10 - Xuất sắc

Christoph

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Dear Team, we enjoyed every moment in this beautiful hotel. The facility itself left no wish unfulfilled and the friendliness of the staff was exceptional.
Lưu trú 5 đêm vào Tháng 4, 2024
Michael trả lời vào 17/04/2024
Dear Christoph,Thank you very much for taking the time to share this review with us. We are delighted that you were pleased with your recent stay at the Anantara Riverside Resort and appreciate your compliments about our hospitality. Your kind compliments have also been shared with the team who continue to deliver seamless and exemplary experiences for our guests. We certainly look forward to welcoming you back again soon.Kind regards, Michael Robinson General Manager

8/10 - Tốt

Kum, San Francisco

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The room was not as good as the one we had two weeks earlier when we began our SE Asia adventure. The staff was good though, but the room we received as the VIP upgrade was significantly smaller than the last one we received.
Lưu trú 2 đêm vào Tháng 4, 2024

10/10 - Xuất sắc

Kum, San Francisco

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very nice place to spend our first initial week in Thailand. Plenty of options arranged by the hotel and through other services.
Lưu trú 8 đêm vào Tháng 3, 2024

8/10 - Tốt

Lee

Lưu trú 4 đêm vào Tháng 4, 2024
Michael trả lời vào 26/04/2024
Dear Lee,Thank you very much for taking the time to share this review with us. We certainly look forward to welcoming you back again soon.Kind regards, Michael Robinson General Manager

4/10 - Kém

Marius

Thích: Sạch sẽ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 3, 2024
Michael trả lời vào 17/04/2024
Dear Marius,Thank you very much for taking the time to share this review with us. Kind regards, Michael Robinson General Manager

10/10 - Xuất sắc

Asako

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
good!!
Lưu trú 1 đêm vào Tháng 3, 2024
Michael trả lời vào 17/04/2024
Dear Asako,Thank you very much for taking the time to share this review with us. We are delighted that you were pleased with your recent stay at the Anantara Riverside Resort and appreciate your compliments about our hospitality. Your kind compliments have also been shared with the team who continue to deliver seamless and exemplary experiences for our guests. We certainly look forward to welcoming you back again soon.Kind regards, Michael Robinson General Manager

10/10 - Xuất sắc

Kevin, Newport

Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Simply perfect. Wonderful location on river with wonderful constant teak boat shuttles to key piers including stellar IconSiam. Wonderful pool. Breakfast best ever with Asian food of myriad types (really a brunch) plus typical breakfast fare. Longtail bar is perfect on river for breezes and nightcap romantic drinks and food is stellar too. Nice jazz singer at night. Great Thai dancers dinner show for great buffett dinner. Trader Vics adds Polynesian feel to what feels like a Bali or Hawaiian beach resort in midst of major international city. Quiet tio. Amazing. Well done Anantara!
Lưu trú 5 đêm vào Tháng 3, 2024
Michael trả lời vào 02/04/2024
Dear Kevin,We are absolutely delighted to receive your wonderful feedback regarding your recent stay with us. Your kind words are truly appreciated.It's fantastic to hear that you found our location by the river to be wonderful, with teak boat shuttles to key piers, including the iconic IconSiam. We are thrilled that you enjoyed our pool, and that you found our breakfast to be the best ever, offering a wide variety of delicious Asian dishes and typical breakfast fare.We are pleased that you enjoyed the ambiance at our Longtail bar by the river, with its romantic setting and stellar food offerings. It's wonderful that you had a great experience at the dinner show with Thai dancers and a fantastic buffet dinner. We are glad that the Polynesian feel at Trader Vic's added to your experience.Your words are truly uplifting, and we are delighted that you had such a memorable and amazing stay with us. Your feedback motivates us to continue providing exceptional service to all our guests.Thank you for choosing to stay with us and for taking the time to share your positive experiences. We look forward to welcoming you back for another exceptional stay in the future.Warm regards,Michael RobinsonGeneral Manager

8/10 - Tốt

emma

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great spot on the river with a great breakfast buffet and nice rooms. Lovely pool but so busy that it’s hard to get a lounger, one day we couldn’t get one. And pool bar is very busy so takes a while to have a drink there
Lưu trú 2 đêm vào Tháng 3, 2024
Michael trả lời vào 02/04/2024
Dear Emma,Thank you for taking the time to share your feedback regarding your recent stay at our property. We greatly appreciate your kind words about our riverside location, delicious breakfast buffet, and comfortable rooms.We apologize for the challenges you experienced with the pool being busy, leading to difficulty in finding a lounger, and delays at the pool bar. Your feedback is valuable to us, and we will take your comments into consideration as we strive to enhance the guest experience.We appreciate your patience and understanding in this matter, and we will work to improve our services to offer a smoother experience in the future. Your comfort and satisfaction are important to us, and we are committed to addressing these issues promptly.Once again, thank you for sharing your comments with us. We hope to have the opportunity to welcome you back and provide you with an improved and seamless stay during your next visit.If you have any further concerns or if there is anything specific we can assist you with, please feel free to reach out to us.Warm regards,Michael RobinsonGeneral Manager

10/10 - Xuất sắc

Celina

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Me encantó la ubicación, que estuviera cerca de los templos más importantes de Chiang Mai, y que el hotel ofreciera ese tour guiado por ellos. El servicio es excelente e, la gente de recepción, amabilisima. Y la tienda, !la mejor! Una gran experiencia
Lưu trú 3 đêm vào Tháng 1, 2024
Michael trả lời vào 02/04/2024
Dear Celina,We are thrilled to hear that you had a great experience during your stay at our hotel in Chiang Mai. Your feedback is greatly appreciated.It's wonderful to know that you loved the convenient location near the important temples of Chiang Mai and that you enjoyed the guided tour offered by the hotel. We are delighted that you found our service excellent and that the reception team was very friendly. Your kind words mean a lot to us.We are also pleased that you had a positive experience at our store. Your satisfaction is our top priority, and we are grateful for your feedback.Thank you for choosing to stay with us, and we look forward to welcoming you back for another memorable experience in the future.Warm regards,Michael RobinsonGeneral Manager

10/10 - Xuất sắc

Sika Kim Hansen

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Fantastisk hotel. Personalet, maden og smukke opgivelser. Området omkring hotellet var desværre ikke noget særligt, så beliggenheden er ikke det bedste. Men i forhold til floden, perfekt.
Lưu trú 7 đêm vào Tháng 3, 2024
Michael trả lời vào 28/03/2024
Dear Sika Kim Hansen,Thank you for your kind words about our hotel. We are delighted to hear that you had a fantastic experience with our staff, food, and the beautiful surroundings.While we are thrilled that you enjoyed the ambiance near the river, we appreciate your feedback about the area around the hotel and understand that the location may not have met all your expectations. Rest assured, we will continue to strive to enhance our guests' overall experience, including the surrounding areas.Your feedback is valuable to us, and we are grateful for your positive comments. We hope to have the opportunity to welcome you back and provide you with an even better stay in the future.Warm regards,Michael RobinsonGeneral Manager

10/10 - Xuất sắc

JUNKO

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
過ごしやすく、施設も清潔でした。 スタッフさんも親切でタイに行ったらまた泊まりたいです。
Lưu trú 3 đêm vào Tháng 3, 2024
Michael trả lời vào 28/03/2024
Junko様、この度はアナンタラ リバーサイド バンコク リゾートにご宿泊頂き誠にありがとうございました。また、貴重なご意見をありがとうございます。この度の滞在がご満足のいく滞在となって頂けましたご様子でとても嬉しく思います。タイならではの伝統を守りつつ、お客様一人一人にあったサービスを心がけるようにしておりますので、少しでもお客様のお手伝いが出来ていたら幸いでございます。この度はご宿泊頂きまして誠にありがとうございました。お帰り頂けます日をホテルスタッフ一同心よりお待ち申し上げます。アナンタラリバーサイドバンコクリゾート総支配人Michael RobinsonGeneral Manager

10/10 - Xuất sắc

HITOMI

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
部屋が広くて過ごしやすかったです。
Michael trả lời vào 28/03/2024
Hitomi様、この度はアナンタラ リバーサイド バンコク リゾートにご宿泊頂き誠にありがとうございました。また、貴重なご意見をありがとうございます。この度の滞在がご満足のいく滞在となって頂けましたご様子でとても嬉しく思います。タイならではの伝統を守りつつ、お客様一人一人にあったサービスを心がけるようにしておりますので、少しでもお客様のお手伝いが出来ていたら幸いでございます。この度はご宿泊頂きまして誠にありがとうございました。お帰り頂けます日をホテルスタッフ一同心よりお待ち申し上げます。アナンタラリバーサイドバンコクリゾート総支配人Michael RobinsonGeneral Manager

8/10 - Tốt

FUMIE

Đi cùng gia đình
お部屋も広くて綺麗だった。 早く着いたのでチエックインを早くしてもらえて助かりました。
Lưu trú 3 đêm vào Tháng 3, 2024
Michael trả lời vào 27/03/2024
Fumie様、この度はアナンタラ リバーサイド バンコク リゾートにご宿泊頂き誠にありがとうございました。また、貴重なご意見をありがとうございます。この度の滞在がご満足のいく滞在となって頂けましたご様子でとても嬉しく思います。タイならではの伝統を守りつつ、お客様一人一人にあったサービスを心がけるようにしておりますので、少しでもお客様のお手伝いが出来ていたら幸いでございます。この度はご宿泊頂きまして誠にありがとうございました。お帰り頂けます日をホテルスタッフ一同心よりお待ち申し上げます。アナンタラリバーサイドバンコクリゾート総支配人Michael RobinsonGeneral Manager

10/10 - Xuất sắc

AKIHITO, Adachi

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
交通機関は船以外皆無。grab推奨。朝食はメニュー豊富で毎日でも飽きがこないです。
Lưu trú 4 đêm vào Tháng 3, 2024
Michael trả lời vào 27/03/2024
Akihito様、この度はアナンタラ リバーサイド バンコク リゾートにご宿泊頂き誠にありがとうございました。また、貴重なご意見をありがとうございます。この度の滞在がご満足のいく滞在となって頂けましたご様子でとても嬉しく思います。タイならではの伝統を守りつつ、お客様一人一人にあったサービスを心がけるようにしておりますので、少しでもお客様のお手伝いが出来ていたら幸いでございます。この度はご宿泊頂きまして誠にありがとうございました。お帰り頂けます日をホテルスタッフ一同心よりお待ち申し上げます。アナンタラリバーサイドバンコクリゾート総支配人Michael RobinsonGeneral Manager

10/10 - Xuất sắc

maiko

Lưu trú 3 đêm vào Tháng 3, 2024
Michael trả lời vào 17/04/2024
Dear Maiko,Thank you very much for taking the time to share this review with us. We certainly look forward to welcoming you back again soon.Kind regards, Michael Robinson General Manager

8/10 - Tốt

Dustyn

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff are amazing and friendly great hotel. Only downside if you come to Thailand for cheaper prices this hotel is not it.
Lưu trú 3 đêm vào Tháng 3, 2024
Michael trả lời vào 21/03/2024
Dear Dustyn,Thank you very much for taking the time to share this review with us. We are delighted that you were pleased with your recent stay at the Anantara Riverside Resort and appreciate your compliments about our hospitality. Your kind compliments have also been shared with the team who continue to deliver seamless and exemplary experiences for our guests. We certainly look forward to welcoming you back again soon.Kind regards, Michael Robinson General Manager

8/10 - Tốt

Anthony Bruno

Lưu trú 7 đêm vào Tháng 3, 2024
Michael trả lời vào 17/04/2024
Dear Anthony Bruno,Thank you very much for taking the time to share this review with us. We certainly look forward to welcoming you back again soon.Kind regards, Michael Robinson General Manager

10/10 - Xuất sắc

Wai Kwan Mandy

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ
relaxing environment
Lưu trú 3 đêm vào Tháng 12, 2023
Michael trả lời vào 19/03/2024
Dear Wai Kwan Mandy,Thank you very much for taking the time to share this review with us. We are delighted that you were pleased with your recent stay at the Anantara Riverside Resort and appreciate your compliments about our hospitality. Your kind compliments have also been shared with the team who continue to deliver seamless and exemplary experiences for our guests. We certainly look forward to welcoming you back again soon.Kind regards, Michael Robinson General Manager

10/10 - Xuất sắc

George

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Great hotel wonderful service
Lưu trú 3 đêm vào Tháng 3, 2024
Michael trả lời vào 19/03/2024
Dear George,Thank you very much for taking the time to share this review with us. We certainly look forward to welcoming you back again soon.Kind regards, Michael Robinson General Manager

10/10 - Xuất sắc

YUUKI

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
とても楽しかった
Lưu trú 2 đêm vào Tháng 3, 2024
Michael trả lời vào 12/03/2024
Dear Yuuki,Thank you very much for taking the time to share this review with us. We are delighted that you were pleased with your recent stay at the Anantara Riverside Resort and appreciate your compliments about our hospitality. Your kind compliments have also been shared with the team who continue to deliver seamless and exemplary experiences for our guests. We certainly look forward to welcoming you back again soon.Kind regards, Michael Robinson General Manager

8/10 - Tốt

Hiromi

Thích: Tiện nghi, dịch vụ
Good for family
Lưu trú 2 đêm vào Tháng 3, 2024
Michael trả lời vào 06/03/2024
Dear Hiromi,Thank you very much for taking the time to share this review with us. We certainly look forward to welcoming you back again soon.Kind regards, Michael Robinson General Manager

10/10 - Xuất sắc

victor, hong kong

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
花園式酒店,湄南河邊風景宜人
Lưu trú 2 đêm vào Tháng 2, 2024
Michael trả lời vào 04/03/2024
尊敬的客人感谢您利用您宝贵的时间与我们分享您的安納塔拉入住体验与心得。得知您在我们酒店拥有愉快的经历体验我们非常高兴感到非常开心。没有什么比您对于工作人员的表扬更加重要的了,他們一直在為了各位賓客的美好体验而努力,因此您的珍貴反饋是我們提高品質的必要途徑。我们十分感激您对于我们工作人员努力工作的认可与支持,我们会继续努力。再次感谢您对我们酒店的肯定。 希望在不久的将来能再次为您服务,并且为您提供始终如一的的优质服务,给您带来难忘的体验。如果您有任何需要我们提供帮助的地方,请尽管联系我们。此敬,Michael RobinsonGeneral Manager

10/10 - Xuất sắc

JIYOON

Lưu trú 2 đêm vào Tháng 2, 2024
Michael trả lời vào 21/03/2024
Dear Jiyoon,Thank you very much for taking the time to share this review with us. We certainly look forward to welcoming you back again soon.Kind regards, Michael Robinson General Manager

4/10 - Kém

Logan

Lưu trú 3 đêm vào Tháng 2, 2024
Michael trả lời vào 21/03/2024
Dear Logan,Thank you very much for taking the time to share this review with us. We certainly look forward to welcoming you back again soon.Kind regards, Michael Robinson General Manager

8/10 - Tốt

Stella

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Enjoyed very much spa was excellent the lady name Ne was super nice and personal she has healing powers
Lưu trú 4 đêm vào Tháng 2, 2024
Michael trả lời vào 26/02/2024
Dear Stella,Thank you very much for taking the time to share this review with us. We are delighted that you were pleased with your recent stay at the Anantara Riverside Resort and appreciate your compliments about our hospitality. Your kind compliments have also been shared with the team who continue to deliver seamless and exemplary experiences for our guests. We certainly look forward to welcoming you back again soon.Kind regards, Michael Robinson General Manager

10/10 - Xuất sắc

Michael

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Sehr schönes Hotel direkt in Bangkok
Lưu trú 5 đêm vào Tháng 2, 2024
Michael trả lời vào 22/02/2024
Sehr geehrter Michael,Wir bemühen uns mit Leidenschaft unseren Gästen einen unvergesslichen Aufenthalt zu bieten und es tut uns sehr leid, dass wir Ihnen nicht damit dienen konnten. Bitte entschuldigen Sie die Unannehmlichkeiten, selbstverständlich werden wir uns Ihre Kommentare zu Herzen nehmen, mit dem involvierten Team teilen und eventuelle Verbesserungen treffen.Ich hoffe dass diese Unannehmlichkeiten Sie nicht von weiteren Aufenthalten bei uns abhalten werden und freue mich Sie bald wieder bei uns im Anantara Riverside Resort begrüßen zu dürfen.Freundliche GruesseMichael RobinsonGeneral Manager

10/10 - Xuất sắc

targidio

Lưu trú 8 đêm vào Tháng 2, 2024
Michael trả lời vào 21/03/2024
Dear targidio,Thank you very much for taking the time to share this review with us. We certainly look forward to welcoming you back again soon.Kind regards, Michael Robinson General Manager

10/10 - Xuất sắc

John

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Really nice hotel but at £150 a night you shouldn’t expect paying £30 for breakfast and certainly no need to charge 220 baht for a change which is only 80 baht in a bar in the real world 😡
Lưu trú 2 đêm vào Tháng 1, 2024
Michael trả lời vào 21/02/2024
Dear John,I'm sorry to hear about your disappointment with the additional charges for breakfast and other amenities. Your feedback is important, and I will ensure that this is passed along to the relevant teams for consideration. We appreciate your insights and hope to have the opportunity to provide a more positive experience for you in the future.Best regards,Michael RobinsonGeneral Manager

10/10 - Xuất sắc

NAHO

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
ホテルだけで過ごすのにも、最高にいい施設でした。また遊びに来たいです。
Lưu trú 1 đêm vào Tháng 2, 2024

10/10 - Xuất sắc

Billy, South San Francisco

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Quite, serenity, and the shuttle boat service
Lưu trú 9 đêm vào Tháng 2, 2024
Michael trả lời vào 21/02/2024
Dear Billy,Thank you very much for taking the time to share this review with us. We are delighted that you were pleased with your recent stay at the Anantara Riverside Resort and appreciate your compliments about our hospitality. Your kind compliments have also been shared with the team who continue to deliver seamless and exemplary experiences for our guests. We certainly look forward to welcoming you back again soon.Kind regards, Michael Robinson General Manager

8/10 - Tốt

Tien Wai

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
酒店房間有點殘舊,與10年前入住時一樣
Lưu trú 4 đêm vào Tháng 2, 2024
Michael trả lời vào 21/02/2024
很抱歉您的不愉快体验。非常感谢您分享您的反馈。我们会认真考虑您的意见,并努力提升我们的服务。如果您有其他的需要或者意见,随时欢迎您提出。感谢您的宝贵意见。Michael Robinson, General Manager

10/10 - Xuất sắc

YASUYUKI

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
食事が良い
Lưu trú 4 đêm vào Tháng 2, 2024
Michael trả lời vào 21/02/2024
Dear Yasuyuki,Thank you very much for taking the time to share this review with us. We certainly look forward to welcoming you back again soon.Kind regards, Michael Robinson General Manager

10/10 - Xuất sắc

miho

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 2, 2024
Michael trả lời vào 21/02/2024
Dear Miho,Thank you very much for taking the time to share this review with us. We certainly look forward to welcoming you back again soon.Kind regards, Michael Robinson General Manager

10/10 - Xuất sắc

MARIO, MIAMI

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It is an oasis of peace and relaxation in the city with more amenities than you might expect, great cost benefit, highly recommended.
Lưu trú 1 đêm vào Tháng 2, 2024
Michael trả lời vào 05/02/2024
Dear Mario,Thank you very much for taking the time to share this review with us. We are delighted that you were pleased with your recent stay at the Anantara Riverside Resort and appreciate your compliments about our hospitality. Your kind compliments have also been shared with the team who continue to deliver seamless and exemplary experiences for our guests. We certainly look forward to welcoming you back again soon.Kind regards, Michael Robinson General Manager

10/10 - Xuất sắc

GLEB

Đi cùng gia đình
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
-
Lưu trú 2 đêm vào Tháng 1, 2024
Michael trả lời vào 01/02/2024
Dear Gleb,Thank you very much for taking the time to share this review with us. We certainly look forward to welcoming you back again soon.Kind regards, Michael Robinson General Manager

10/10 - Xuất sắc

Koizumi

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 1, 2024
Michael trả lời vào 30/01/2024
Dear Koizumi,Thank you very much for taking the time to share this review with us. We certainly look forward to welcoming you back again soon.Kind regards, Michael Robinson General Manager

10/10 - Xuất sắc

JOHN

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Bangkok Wonderland
Exceptional hotel with a friendly, welcoming and attentive staff; wonderful amenities and location - the restaurants are 1st rate with food, service and views of the river; one of the best hotels I've ever stayed at
Lưu trú 6 đêm vào Tháng 1, 2024
Michael trả lời vào 25/01/2024
Dear John,Thank you for your feedback! It's fantastic to hear that you had an exceptional experience at our hotel. I'm AI App, an AI assistant here to assist you.I'm delighted to know that our staff made a lasting impression with their friendly, welcoming, and attentive service. Providing exceptional service is a top priority for us, and it's wonderful to know that they exceeded your expectations.It's also great to hear that you enjoyed our amenities and found our location advantageous. We aim to provide a comfortable and enjoyable stay for our guests, and it's rewarding to know that our amenities and location contributed to your positive experience.Additionally, I'm thrilled to hear that our restaurants received top ratings in terms of food, service, and the scenic views they offer. We strive to provide a memorable dining experience, and it's great to know that our restaurants met your expectations.Your kind words about our hotel being one of the best you've ever stayed at mean a lot to us. Creating memorable experiences for our guests is what drives us, and your feedback reinforces our commitment to providing exceptional hospitality.If there's anything else you'd like to share or if you have any specific questions or requests, please feel free to let me know. I'm here to assist you and ensure your future stays are just as outstanding.Kind regards,Michael RobinsonGeneral Manager

10/10 - Xuất sắc

Annette

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Property was fantastic, staff excellent
Lưu trú 7 đêm vào Tháng 1, 2024
Michael trả lời vào 23/01/2024
Dear Annette,Thank you very much for taking the time to share this review with us. We certainly look forward to welcoming you back again soon.Kind regards, Michael Robinson General Manager

10/10 - Xuất sắc

Jinhwa

Lưu trú 2 đêm vào Tháng 1, 2024
Michael trả lời vào 23/01/2024
Dear Jinhwa,Thank you very much for taking the time to share this review with us. We certainly look forward to welcoming you back again soon.Kind regards, Michael Robinson General Manager

10/10 - Xuất sắc

Scott

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Fantastic Experience
Hotel was beautiful, very clean and had fantastic service with a smile!
Lưu trú 2 đêm vào Tháng 1, 2024
Michael trả lời vào 18/01/2024
Dear Scott,Thank you for your positive feedback about the hotel. We truly appreciate your kind words. It's wonderful to hear that you had such a pleasant experience during your stay, and we're thrilled that the hotel staff provided excellent service with a smile. We believe that attentive and friendly staff can make a significant difference in our guests' overall experience, and we're happy to know that it made a positive impact on your stay.We value your feedback and we're grateful for your support. We sincerely hope to have the pleasure of welcoming you back again in the futureKind regards, Michael RobinsonGeneral Manager

10/10 - Xuất sắc

Els

Lưu trú 2 đêm vào Tháng 1, 2024
Michael trả lời vào 05/02/2024
Dear Els,Thank you very much for taking the time to share this review with us. We certainly look forward to welcoming you back again soon.Kind regards, Michael Robinson General Manager