Upon check in, the front desk staff pretended to "run out" of rooms. When I requested my money back, they miraculously has the room I book available. The time I checked in was 1130 pm. I did not have the energy for horrible service. After I made it to the room I found finger prints everywhere, hair in the drains and sheet, and poop stain in the toilet. After I reported these findings, they told me house keepers are only there in the morning and they couldn't do anything about it. If this was my last resort, I'd rather sleep in car.