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Nhận xét về Somerset Sukhumvit Thonglor Bangkok

4 out of 5
Somerset Sukhumvit Thonglor Bangkok
No 115 Sukhumvit 55, Thonglor, Sukhumvit Road, Klongton Nua, Bangkok

Nhận xét

9,0

Tuyệt vời

Đánh giá 10 - Xuất sắc. 526/943 nhận xét" "
Đánh giá 8 - Tốt. 341/943 nhận xét" "
Đánh giá 6 - Được. 47/943 nhận xét" "
Đánh giá 4 - Kém. 18/943 nhận xét" "
Đánh giá 2 - Tồi. 11/943 nhận xét" "

9,2/10

Sạch sẽ

8,8/10

Nhân viên & dịch vụ

9,0/10

Tiện nghi, dịch vụ

8,8/10

Điều kiện & cơ sở vật chất nơi lưu trú

9,0/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Ken

Khách đi công tác
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
古いホテルですが、綺麗で良かったです。
Lưu trú 10 đêm vào Tháng 4, 2024

10/10 - Xuất sắc

saddiq

Thích: Điều kiện & cơ sở vật chất nơi lưu trú
Suwankamon / Guest Service Manager trả lời vào 15/05/2024
Dear saddiq, Thank you very much for taking the time to give us a positive score! We look forward to having another opportunity to welcome you back again. Warmest Regards,

10/10 - Xuất sắc

Chikara

Đi cùng bạn đồng hành
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
First of all, the reception at this hotel was very nice. The room was clean and well equipped. Very good cost performance.
Lưu trú 1 đêm vào Tháng 5, 2024
Suwankamon / Guest Service Manager trả lời vào 08/05/2024
Dear Chikara, Thank you for choosing to stay with us at Somerset Sukhumvit Thonglor and it was a pleasure having you. We are delighted to hear you had a comfortable stay and we appreciate the time you took to compliment our colleagues for their dedicated services.We look forward to having another opportunity to welcome you back again. Warm regards,

6/10 - Được

Hiroshi

Lưu trú 5 đêm vào Tháng 4, 2024

10/10 - Xuất sắc

ISAMU

Đi cùng gia đình
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
10年前に居住経験がありますが、その時と同様に行き届いたホスピタリティで素晴らしい宿泊施設だと思います。 是非試して見て下さい。ロケーションも最適です。
Lưu trú 3 đêm vào Tháng 4, 2024
Yoko trả lời vào 02/05/2024
大野様この度もサマセットスクムビットトンローでのご滞在大変有難うございました。また大変良いご感想も頂きましてスタッフにかわりお礼を申し上げます。いつもこちらへ戻ってご滞在頂けており大変嬉しくまた美味しいお菓子などもたくさん頂いてしまい改めてお礼を申し上げます。どうぞ次回も機会がございましたら宜しくお願い致します。スタッフ一同大野様と奥様のお越しをお待ちしております。お礼にて失礼を致します。武智洋子アシスタントレジデンスマネジャー

10/10 - Xuất sắc

kazuchika

Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
空港及びレストランへのアクセスとも良い。
Lưu trú 3 đêm vào Tháng 4, 2024
Yoko trả lời vào 30/04/2024
しいはら様いつもサマセットスクムビットトンローでのご滞在大変有難うございます。早速の良いご感想も頂きまして有難うございます。スタッフ一同にかわりお礼を申し上げます。現在内装改装中ですが、ほぼ19階までが終わりました。平均3フロアーは閉めておりますので、今年中には終わるように努めておりますが、皆様にもご迷惑をおかけしていることも多いかと思いますが、どうぞ引き続き宜しくお願い致します。しいはらさまも季節の変わり目どうぞ体調にお気をつけてお過ごし下さいませ。お礼にて失礼を致します。武智洋子アシスタントレジデンスマネジャー

10/10 - Xuất sắc

Joseph, San Jose

Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 4, 2024
Suwankamon / Guest Service Manager trả lời vào 15/05/2024
Dear Joseph, Thank you very much for taking the time to give us a positive score! We look forward to having another opportunity to welcome you back again. Warmest Regards,

6/10 - Được

Yousef

Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
no room service.
Lưu trú 3 đêm vào Tháng 4, 2024
Suwankamon / Guest Service Manager trả lời vào 18/04/2024
Dear Yousef, Thank you for choosing to stay with us and it was a pleasure having you.We appreciate and duly noted your feedback for room service. We also try to finalize our restaurant to re-open sometime mid-year or late in 2024. Once the restaurant re-opens, all-day dining, rooms service, and drinks can be served. Once again, thank you for staying with us.  We look forward to welcoming you again, giving us another opportunity to serve you better. Warm regards,

10/10 - Xuất sắc

Peesadej

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
easy check in and out. very clean and classy property
Lưu trú 1 đêm vào Tháng 4, 2024
Suwankamon / Guest Service Manager trả lời vào 11/04/2024
Dear Peesadej, Thank you for sharing your wonderful stay experience with us! Your valuable feedback is highly appreciated.It is very encouraging for us to know that your stay looked comfortable. Maintaining high standard and comfortable environment for our guests is one of our top priorities. We appreciate your kind words about our cleanliness and style. Your satisfaction is important to us and we are pleased to know that you enjoyed your time with us.We thank you again for your valued patronage and look forward to welcoming you back at Somerset Sukhumvit Thonglor. Warm regards,

6/10 - Được

Takashi

Khách đi công tác
朝食の内容が変わり映えしない
Lưu trú 4 đêm vào Tháng 4, 2024
Suwankamon / Guest Service Manager trả lời vào 11/04/2024
Dear Takashi san, It was a great pleasure having you stay at Somerset Sukhumvit Thonglor Bangkok Thank you for sharing your feedback about your stay experience with us.We try to finalize our restaurant to re-open sometime mid-year or late in 2024. Once the restaurant re-opens, all-day dining, rooms service, and drinks can be served. Until we finalized, we’ll coordinate with the catering service to make sure for quality of breakfast, service, and cleanliness. We try our best to improve some menus as we have been reviewing. We look forward to having another opportunity to welcome you back again. Warm regards,

10/10 - Xuất sắc

Man yin

Đi cùng gia đình
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
酒店服務得好,員工有禮貌,附近交通方便亦有很多食店寧靜舒適!
Lưu trú 4 đêm vào Tháng 3, 2024
Suwankamon / Guest Service Manager trả lời vào 07/04/2024
Dear Man yin, It was a great pleasure having you stay at Somerset Sukhumvit Thonglor Bangkok. Thank you for sharing your feedback about your stay experience with us.We are thrilled to hear that you had delightful moment experience and that you found our location to be convenient with restaurants and shops in the vicinity. We appreciate your recognition of our polite staff and will be shared with the team for continuous encouragement.We thank you again for your valued patronage and look forward to welcoming you back at Somerset Sukhumvit Thonglor. Warm regards,

10/10 - Xuất sắc

Mario, New York

Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Exceeded my expectations
Lưu trú 4 đêm vào Tháng 3, 2024
Suwankamon / Guest Service Manager trả lời vào 07/04/2024
Dear Mario, Thank you for choosing to stay with us and it was a pleasure having you.We are happy to have met your expectations in service and quality standards.We thank you again for your valued patronage and look forward to welcoming you back at Somerset Sukhumvit Thonglor. Warm regards,

10/10 - Xuất sắc

Dominique

Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Really excellent stay. Both deluxe and executive studios are great; all modern and very clean. Pool is sensational and the gym is good too. What really made a difference though is the staff; they’re second to none. Friendly at all times, bending over backwards to help; it was a pleasure dealing with them. So good, I’m staying another week and I will definitely be back
Lưu trú 7 đêm vào Tháng 3, 2024
Suwankamon / Guest Service Manager trả lời vào 29/03/2024
Dear Khun Dominique, It was a great pleasure having you stay at Somerset Sukhumvit Thonglor Bangkok.We are delighted to hear you had several delightful moments during your stay, and were well taken care of by the team. We appreciate your recognition of our staffs and will be shared with the team for continuous encouragement.We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We are glad to hear that you will come back to stay with us in the future. Warmest Regards,

10/10 - Xuất sắc

Takashi

Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 3, 2024
Suwankamon / Guest Service Manager trả lời vào 12/04/2024
Dear Takashi san, Thank you very much for taking the time to give us a positive score! We look forward to having another opportunity to welcome you back again. Warm regards,

10/10 - Xuất sắc

Peter

Đi theo nhóm
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice and highly recommended
Lưu trú 5 đêm vào Tháng 3, 2024
Suwankamon / Guest Service Manager trả lời vào 19/03/2024
Dear Peter, Thank you for choosing to stay with us and it was a pleasure having you.We truly appreciate for your recommendation of our hotel to others, it means a lot to us. All of us here look forward to welcoming you back on your next trip to Somerset Sukhumvit Thonglor Bangkok!Warmest Regards,

10/10 - Xuất sắc

Hakaru

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
空港からタクシーに乗ってホテルに向かいましたが、このドライバーが乱暴な運転でした。ホテルに着いてドライバーにドライブテクニックが悪いと伝えると、 彼と揉めました。そこにホテルのドアマンかな?間に入ってくれて収まりました。とても良い対応でした...助かりました。 想像していた以上に綺麗で清潔感がありました。 各スタッフもとても良い感じでした。 欲を言うと朝の朝食の種類が若干少ないかなぁ。 次回にもこのホテルを利用する予定です。 スタッフの皆さん、ありがとうございました。
Lưu trú 8 đêm vào Tháng 3, 2024
Yoko trả lời vào 17/03/2024
水野様サマセットスクムビットトンローでのご滞在大変有難うございました。早速のご感想も頂きましてお礼を申し上げます。タクシーに関してはまだかなりのチャレンジがございますので、この点が少しでも近い将来に良くなるように私の祈っております。またスタッフのコメントも有難うございます。タクシーの際はこちらのベルがお手伝いできたようで良かったです。彼からもさきほどタクシーの件の様子を聞きました。水野様のお部屋はこちらの内装改装が終わっていたお部屋です。現在は20階、19階に取り掛かっております。あと10階から19階、ロビーも含めて年内に終わるように努めております。9階のレストランはまだ正式なオペレーター、レストランが決まらずケータリング会社に朝食を頼んでおりますので、皆様にも日中、夕方など、ドリンク等も含めてまだ提供できずにご不便をお掛けしております。朝食のコメントなどはケータリング会社のマネージャーにメニューの件も含めてこちらからも相談、提案をしております。水野様のご感想有難うございます。それでは水野様の次回のお越しをお待ちしております。引き続き宜しくお願い致します。ご挨拶とお礼を兼ねて失礼を致します。武智洋子アシスタントレジデンスマネジャー

10/10 - Xuất sắc

Tsutomu

Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 7 đêm vào Tháng 2, 2024
Suwankamon / Guest Service Manager trả lời vào 07/04/2024
Dear Tsutomu san, Thank you very much for taking the time to give us a positive score! We look forward to having another opportunity to welcome you back again. Warmest Regards,

10/10 - Xuất sắc

Maria, Katy

Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Pool have a beautiful view...
Lưu trú 4 đêm vào Tháng 2, 2024
Suwankamon / Guest Service Manager trả lời vào 05/03/2024
Dear K. Maria, Thank you for choosing to stay with us and it was a pleasure having you.We are very happy to hear that you found the view at swimming pool to your liking. We thank you again for your valued patronage and look forward to having a chance to welcome you back at Somerset Sukhumvit Thonglor. Warmest Regards,

8/10 - Tốt

Takayuki

Khách đi công tác
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
久しぶりに利用しましたが特に変わることなく、普通に過ごせました。 周辺が色々と変わっていてびっくりしました。
Lưu trú 1 đêm vào Tháng 2, 2024
Suwankamon / Guest Service Manager trả lời vào 28/02/2024
Dear Takayuki san,It was a great pleasure having you stay at Somerset Sukhumvit Thonglor Bangkok. Thank you for sharing your feedback about your stay experience with us.Now we are under the refurbishment period of guest rooms, and we try to complete all guests’ rooms including the lobby area by the November 2024. We thank you again for your valued patronage and look forward to having a chance to welcome you back at Somerset Sukhumvit Thonglor. Warmest Regards,

10/10 - Xuất sắc

Lingtao

Lưu trú 1 đêm vào Tháng 2, 2024
Suwankamon / Guest Service Manager trả lời vào 28/02/2024
Dear Lingtao,Thank you very much for taking the time to give us a positive score! We look forward to having another opportunity to welcome you back again. Warmest Regards,

10/10 - Xuất sắc

Gabriella

Đi cùng bạn đồng hành
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Somerset was a wonderful hotel. The staff are all very pleasant, breakfast is very good and getting around is easy and convenient. I would come back. The pool and view is not to be missed.
Lưu trú 5 đêm vào Tháng 2, 2024
Suwankamon / Guest Service Manager trả lời vào 28/02/2024
Dear K. Gabriella, Thank you for your kind review!It brings us great joy to learn that you had a wonderful stay experience with us, and we appreciate your recognition of our staffs and will be shared with the team for continuous encouragement.We are glad to hear that you will come back to stay with us in the future. All of us here look forward to welcoming you back on your next trip to Somerset Sukhumvit Thonglor Bangkok!Warmest Regards,

10/10 - Xuất sắc

Clifford

Thích: Sạch sẽ, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 2, 2024
Suwankamon / Guest Service Manager trả lời vào 28/02/2024
Dear K. Clifford, Thank you very much for taking the time to give us a positive score! We look forward to having another opportunity to welcome you back again. Warmest Regards,

10/10 - Xuất sắc

JONGMIN

Thích: Sạch sẽ, tiện nghi phòng
최고의 호텔
객실은 아주 깨끗합니다. 좋은 구조와 큰 냉장고! 세탁기 또한 좋습니다. 내 집에 온것 마냥 지냈습니다. 통로 역과 거리가 있지만 셔틀 서비스를 통해 무리없이 활동.
Lưu trú 3 đêm vào Tháng 2, 2024
Suwankamon / Guest Service Manager trả lời vào 23/02/2024
Dear Khun JONGMIN, Thank you for taking the time to share your stay experience at Somerset Sukhumvit Thonglor Bangkok!It is very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home!We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at Somerset Sukhumvit Thonglor. Warmest Regards,

10/10 - Xuất sắc

Stefan

Đi cùng bạn đồng hành
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Rooms were very spacious,, use of a balcony for us smokers was a bonus. Breakfast was good had an egg station and the normal foray bacon, beans , asian dishes, bread, juices etc... Staff were all very polite and courteous.
Lưu trú 1 đêm vào Tháng 2, 2024
Suwankamon / Guest Service Manager trả lời vào 23/02/2024
Dear Khun Stefan, Thank you for your kind review!It brings us great joy to learn that you had a wonderful stay experience with us, and we appreciate the time you took to compliment our colleagues for their dedicated services.All of us here look forward to welcoming you back on your next trip to Somerset Sukhumvit Thonglor Bangkok!Warmest Regards,

8/10 - Tốt

Nhat

Lưu trú 4 đêm vào Tháng 2, 2024
Suwankamon / Guest Service Manager trả lời vào 23/02/2024
Dear Khun Nhat, Thank you very much for taking the time to give us a positive score! We look forward to having another opportunity to welcome you back again. Warmest Regards,

10/10 - Xuất sắc

Khách đã xác thực

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi phòng
交通方便,空間寬敞
這次住了三個晚上,分開兩張訂單,事前溝通後可以連續住三天不用換房間。有洗衣機非常方便!
Lưu trú 2 đêm vào Tháng 2, 2024
Suwankamon / Guest Service Manager trả lời vào 15/02/2024
Dear Anonymous, Thank you for sharing your wonderful stay experience with us! It is very encouraging for us to know that your stay looked comfortable. We are happy to know that you found our location and room to your liking. We thank you again for your valued patronage and look forward to welcoming you back at Somerset Sukhumvit Thonglor. Warmest Regards,

10/10 - Xuất sắc

Hsinchieh

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi phòng
寬敞舒適的房間
我們住兩個臥室的公寓式房間,空間寬敞。廚房裡裡各種餐具很齊全,有洗衣機和烘衣機非常方便。離BTS站走路約十分鐘,飯店有接駁車可以坐,但我們沒試過。對面商場裡面有餐廳與高級超市,很方便。
Lưu trú 1 đêm vào Tháng 2, 2024
Suwankamon / Guest Service Manager trả lời vào 15/02/2024
Dear Hsinchieh,Thank you for taking the time to share your stay experience at Somerset Sukhumvit Thonglor Bangkok!It is very encouraging for us to know that you had several delightful moments during your stay.Our shuttle service daily 7am-11pm on request to drop off and pick up at BTS Thonglor station. Our pick up point is at 7-11 in soi Thonglor and the driver can be reached by WhatsApp, Line, and Telephone. Kindly approach Guest Service for further information. We are happy to assist you for your next stay! We look forward to welcoming you again at Somerset Sukhumvit Thonglor.Warm Regards,

10/10 - Xuất sắc

RYUCHUNG

Thích: Sạch sẽ, tiện nghi phòng
직원분들 아주 친절해요
숙소도 깔끔하고 넓고 직원분들도 정말 친절하게 잘 응대해 주셨어요 다음에 또 방문하겠습니다.
Lưu trú 1 đêm vào Tháng 2, 2024
Suwankamon / Guest Service Manager trả lời vào 12/02/2024
Dear Mr. RYUCHUNG, Thank you for sharing your wonderful stay experience with us! It is very encouraging for us to know that your stay looked comfortable and found our location to be convenient. We appreciate your recognition of our helpful staffs and will be shared with the team for continuous encouragement.We look forward to welcoming you back to Somerset Sukhumvit Thonglor on your next visit.Warmest Regards,

10/10 - Xuất sắc

kazuchika

Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
全てよかったです。
Lưu trú 3 đêm vào Tháng 2, 2024
Yoko trả lời vào 07/02/2024
しいはら様サマセットスクムビットトンローでのご滞在いつも大変有難うございます。また早速のご感想も頂きました事お礼申し上げます。どうぞ2024年、今後とも宜しくお願い致します。お礼にて失礼を致します。武智洋子・アシスタントレジデンスマネジャー

10/10 - Xuất sắc

Fonthong

Thích: Sạch sẽ, tiện nghi phòng
Love somerset
Love the hotel and the location , the room was awesome , staff were amazing , top notch service all around
Lưu trú 1 đêm vào Tháng 1, 2024
Suwankamon J. / Guest Service Manager trả lời vào 07/02/2024
Dear K. Fonthong,Thank you for choosing to stay with us at Somerset Sukhumvit Thonglor and it was a pleasure having you. We are delighted to hear you had a comfortable and enjoyable stay, and were well taken care of by the team. All of us here look forward to welcoming you back on your next trip to Somerset Sukhumvit Thonglor Bangkok!Warmest Regards,

8/10 - Tốt

SHINOBU

Đi cùng bạn đồng hành
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
4泊しました。サービスアパートメントなので日常生活がスムーズでした!
Lưu trú 4 đêm vào Tháng 2, 2024
Suwankamon J. / Guest Service Manager trả lời vào 07/02/2024
Dear SHINOBU san, Thank you for taking the time to share your stay experience at Somerset Sukhumvit Thonglor Bangkok!It is very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home!We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at Somerset Sukhumvit Thonglor. Warmest Regards,

10/10 - Xuất sắc

Faye

Thích: Sạch sẽ, tiện nghi phòng
Lưu trú 5 đêm vào Tháng 1, 2024
Suwankamon J. / Guest Service Manager trả lời vào 07/02/2024
Dear K. Faye, Thank you very much for taking the time to give us a positive score! We look forward to having another opportunity to welcome you back again. Warmest Regards,

10/10 - Xuất sắc

Ancelika

Đi theo nhóm
Thích: Sạch sẽ, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 1, 2024
Suwankamon J. / Guest Service Manager trả lời vào 05/02/2024
Dear Ancelika,Thank you very much for taking the time to give us a positive score! We look forward to having another opportunity to welcome you back again. Warmest Regards,

10/10 - Xuất sắc

Fonthong

Thích: Sạch sẽ, tiện nghi phòng
Love somerset
Loveeeeeeeeeee the place
Lưu trú 3 đêm vào Tháng 1, 2024
Suwankamon J. / Guest Service Manager trả lời vào 05/02/2024
Dear Khun Fonthong, Thank you for choosing to stay with us and it was a pleasure having you.We are very happy to hear you had an enjoyable stay. We look forward to having another opportunity to welcome you back again. Warmest Regards,

6/10 - Được

SRISUK

Khách đi công tác, Đi cùng bạn đồng hành
Thích: Sạch sẽ, tiện nghi, dịch vụ
The room is quite spacious for the price, but it is a bit old, and it is super difficult to contact hotel staff at late night (after midnight).
Lưu trú 2 đêm vào Tháng 2, 2024
Suwankamon J. / Guest Service Manager trả lời vào 05/02/2024
Dear Khun SRISUK,It was a great pleasure having you stay at Somerset Sukhumvit Thonglor Bangkok. Thank you for sharing your feedback about your stay experience with us.Now we are under the refurbishment period of guest rooms, and we try to complete all guests’ rooms including the lobby area by the November 2024. We appreciate and duly noted your feedback for staff service was difficult to reach after midnight. We take our guest experience seriously, and we will certainly take them into account when we review with the respective team members.We thank you again for your valued patronage and look forward to having a chance to welcome you back at Somerset Sukhumvit Thonglor. Warmest Regards,

8/10 - Tốt

Oliver

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi phòng
Zu dritt haben wir für einige Tage ein executive Studio gebucht. Die Küche hatte eine gute Ausstattung. Das Zimmer ist groß und hat einen hochwertigen, neuen Eindruck hinterlassen. Leider wurde bei uns unter dem Bett sehr lange nicht mehr gereinigt sodass dort immer wieder fremde Haare hervor kamen. Auch nach mehrmaligen darauf hinweisen ist es nicht richtig sauber gemacht worden. Wirklich schade da der Raum sonst wirklich sehr sauber war. Der Pool machte einen sehr neuen Eindruck, wir waren immer alleine im Wasser und hatten immer eine Liege bekommen. Besonders schön ist dass das Wasser nur sehr wenig Chlor enthalten hat. Im Umkreis finden man 7-11 und andere Shops. Kleine Stände mit Essen findet man in der Gegend nicht so oft, dafür umso mehr japanische Restaurants. Für Bangkok Besucher die viel erleben wollen ist die Lage eher suboptimal da es zwar einen kostenlosen Shuttle Service zur BTS vom Hotel gibt, man aber zu allen anderen Spots sehr lange unterwegs ist.
Lưu trú 3 đêm vào Tháng 1, 2024
Suwankamon J. / Guest Service Manager trả lời vào 05/02/2024
Dear Mr. Oliver, It was a great pleasure having you stay at Somerset Sukhumvit Thonglor Bangkok. Thank you for sharing your feedback about your stay experience with us.While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. I have noted your observations and suggestions for improvement to the cleanliness. We will certainly take them into account when we review with the respective team members. We take our guest experience seriously, and we will continue in our improvement efforts to provide excellent service and product to our guests. We thank you again for your valued patronage and look forward to having a chance to welcome you back at Somerset Sukhumvit Thonglor. Warmest Regards,

10/10 - Xuất sắc

Yuna

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 1, 2024
Suwankamon J. / Guest Service Manager trả lời vào 29/01/2024
Dear K. Yuna, Thank you very much for taking the time to give us a positive score! We look forward to having another opportunity to welcome you back again. Warmest Regards,

10/10 - Xuất sắc

Erika

Lưu trú 6 đêm vào Tháng 1, 2024
Suwankamon J. / Guest Service Manager trả lời vào 29/01/2024
Dear K. Erika,Thank you very much for taking the time to give us a positive score! We look forward to having another opportunity to welcome you back again. Warmest Regards,

8/10 - Tốt

TAKASHI

Khách đi công tác
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 1, 2024
Suwankamon J. / Guest Service Manager trả lời vào 23/01/2024
Dear TAKASHI san, Thank you very much for taking the time to give us a positive score! We look forward to having another opportunity to welcome you back again. Warmest Regards,

8/10 - Tốt

junko, kotobashi sumidaku

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
アップグレードはしていただいたみたいです。 部屋や廊下がタバコ臭でした。 部屋はまずまず広く、清潔。 朝ごはんも、とってもよかった。 駅までの送迎サービスがあり、助かった。 パソコンも使用できたし、セッティングもしていただけた。
Lưu trú 2 đêm vào Tháng 1, 2024
Suwankamon J. / Guest Service Manager trả lời vào 19/01/2024
Dear Junko san, Thank you for sharing your stay experience with us. It is very encouraging for us to know that your stay looked comfortable.We are happy to know that you like our spacious room, breakfast, and shuttle services. We appreciate and duly noted your feedback for the cigarette smell in the hallway as it will help us to improve our services. We look forward to welcoming you again at Somerset Sukhumvit Thonglor. Best Regards,

10/10 - Xuất sắc

Steve

Khách đi công tác
Thích: Sạch sẽ, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 1, 2024
Suwankamon J. / Guest Service Manager trả lời vào 15/01/2024
Dear Khun Steve, Thank you very much for taking the time to give us a positive score! We look forward to having another opportunity to welcome you back again. Warmest Regards,

8/10 - Tốt

RYOEI

Đi cùng gia đình, Khách đi công tác
Thích: Sạch sẽ, tiện nghi phòng
Lưu trú 8 đêm vào Tháng 12, 2023
Suwankamon J. / Guest Service Manager trả lời vào 09/01/2024
Dear Ryoei san, Thank you very much for taking the time to give us a positive score! We look forward to having another opportunity to welcome you back again.

8/10 - Tốt

Miyashige

Thích: Sạch sẽ, tiện nghi, dịch vụ
Lưu trú 3 đêm vào Tháng 12, 2023
Suwankamon J. / Guest Service Manager trả lời vào 09/01/2024
Dear Miyashige san, Thank you very much for taking the time to give us a positive score! We look forward to having another opportunity to welcome you back again.

10/10 - Xuất sắc

Seda

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Somerset is a very clean and modern hotel.The rooms are very clean. Staff at the hotel are very kind and friendly. Anytime we had a question they tried to help us at the best possible way. Any time we had a request they responded very quick. The pool and the gym area was very clean and well maintained. Another good thing about this hotel is that there is a supermarket just across the street and a restaurant in front of the hotel. Banks, coffee shop, hairdresser are near by. In the future when we travel to Thailand we're definitely coming to Somerset. Loved our stay.
Lưu trú 15 đêm vào Tháng 12, 2023
Suwankamon J. / Guest Service Manager trả lời vào 09/01/2024
Dear Khun Markis, Thank you for taking the time to share your wonderful stay experience at Somerset Sukhumvit Thonglor Bangkok!It is very encouraging for us to know that you had several delightful moments during your stay and found our locations to your convenient. We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at Somerset Sukhumvit Thonglor for your next trip.

10/10 - Xuất sắc

Jeanine

Lưu trú 3 đêm vào Tháng 12, 2023
Suwankamon J. / Guest Service Manager trả lời vào 29/01/2024
Dear K. Jeanine, Thank you very much for taking the time to give us a positive score! We look forward to having another opportunity to welcome you back again. Warmest Regards,

8/10 - Tốt

DongMin

Đi theo nhóm
Thích: Sạch sẽ, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 12, 2023
Suwankamon J. / Guest Service Manager trả lời vào 09/01/2024
Dear Khun DongMin, Thank you very much for taking the time to give us a positive score! We look forward to having another opportunity to welcome you back again.

10/10 - Xuất sắc

Yuichi

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
一方通行が多いバンコクですが、どの方向にもアクセスしやすい立地です。周辺には素晴らしい飲食店が多く食事は全く困りません。トンロー駅から歩けますし、さらにシャトル(シーロー)も運航していて便利です。清潔で設備も素晴らしいです。中でも大型冷蔵庫と洗濯乾燥機はサービスアパートメントならではの魅力でした。
Lưu trú 2 đêm vào Tháng 12, 2023
Suwankamon J. / Guest Service Manager trả lời vào 09/01/2024
Dear Yuichi san, Thank you for taking the time to share your stay experience at Somerset Sukhumvit Thonglor Bangkok!It is very encouraging for us to know that you had several delightful moments during your stay.We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at Somerset Sukhumvit Thonglor.

10/10 - Xuất sắc

IKUO

Lưu trú 6 đêm vào Tháng 12, 2023
Suwankamon / Guest Service Manager trả lời vào 03/01/2024
Dear Ikuo san,Thank you very much for taking the time to give us a positive score! We look forward to having another opportunity to welcome you back again. Warmest Regards,

10/10 - Xuất sắc

Yuko

Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
部屋で暮らせる! 足りないものは物干し竿くらいか?というくらい、洗濯機、冷蔵庫、食器や調理器具、アイロン台やアメニティが充実していました。 トンローのメインの通り沿いで、少し歩けばフジスーパーや誠屋など、日本とほぼ同じスーパーや業務スーパー群があり、食材を買って部屋で好きに料理するなど、快適すぎて、もっと宿泊延長したかったです。 スタッフのみなさんも、とてもフレンドリーで、カードキーが不調で部屋に入れなくて困っていたら、ボーイさんや、技術者さん、クリーニングの女性まで心配してくださり、無事入れた時は、その女性と女性同士、ハイタッチアンドハグで盛り上がってしまうほどで、トラブルとはいえ、楽しく時間を過ごさせてもらいました^ ^ ひとつだけ気づいた点としては、ロビーの空調がクールすぎて寒く、待ち合わせに使えなかったことくらいです。
Lưu trú 2 đêm vào Tháng 12, 2023
Suwankamon J. / Guest Service Manager trả lời vào 29/12/2023
Dear Yuko san,Thank you for taking the time to share your stay experience at Somerset Sukhumvit Thonglor Bangkok!It is very encouraging for us to know that you had several delightful moments during your stay. May I inform that clotheslines can be requested. Please inform us and we will provide it for you. We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at Somerset Sukhumvit Thonglor. Warmest Regards,

8/10 - Tốt

Naoki

Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Suwankamon / Guest Service Manager trả lời vào 08/02/2024
Dear Naoki san, Thank you very much for taking the time to give us a positive score! We look forward to having another opportunity to welcome you back again. Warmest Regards,