Khách sạn Banks

"We stayed two nights, the day between, housekeeping didn't touch the room. Room had a SINGLE trashcan that the three of us (me, and two other people) filled over the course of a day and a half. The toilet paper holder was falling off the wall, bed sheets had weird stains on them and were not completely dry when put on the bed, when we arrived at about 1030pm and climbed in bed, you could tell the sheets were still semi wet, which wasn't the end of the world because we were exhausted after...

"Peaceful, quiet perfect for the Price"

"It was okey but i didnt like that in the app when i reserved it said free breakfast and when i got their they try to charged me for the breakfast when it said it was a free breakfast ???? Also the first lady when my husband arriving and trying to to check in cause i was arriving later she was very rude and not very polite made my two sons and my husband feel very uncomfortable..!! Something i did not like cause when i call i heard her how she was talking to my son and it was very unprofessional...

"Bar almost in lobby not great, noisy. No vending machines on property not good. Nobody to drive shuttle if needed for airport. Very inconvenient."

"Pepper Tree check-in staff were very pleasant and the desk was staffed even though we arrived late in the evening. The room was extremely clean and had basic amenities with a fairly large fridge. Only one thing was wrong--the sink's water spigot required brute strength to pull out to turn on the water. The location of this motel is very good--quite close to Highway 217. There was plenty of parking too."

"Great stay, loved the pool/spa!"

"First room had broken tub. Lighting is terrible and dark."

"well maintained and professionally staffed. Room was clean and modern. Very good and reasonably priced restaurant connected to the property. Interesting footprint of other services and retailers adjacent to the hotel."

"Todo perfecto!!!"

"Perfect for a short stay."

"Room was clean; bed and pillows comfortable. King size room was good size. The safe didn’t work nor the fan in the bathroom. Wish they had filtered water avail. Tap from the bath only."

"Clean room. Good breakfast"

"The walkway from the entrance of the hotel to the reception was appealing. The hotel property filled with Japanese theme was a good sight and experience. The hot spring makes the stay even more worth it. All the amenities was spacious. The hotel staff was very friendly and helpful. I highly recommend this hotel. "

"Overall great place to rest your head. All-inclusive breakfast was “ok”, Hannah was very efficient in the mornings helping us get what we needed to start our day. We stayed in the family suite for 4 nights, it was clean and comfortable. Pillows were a bit small. Hotel was nice and clean, busy on the weekend however it was memorial weekend. Location was convenient and we loved having the Starbucks across the street."

"Todo muy bien excelente servicio muy limpio y desayuno excelente"

"Clean. Safe. Parking garage is great. The pool and hot tub are perfect. The staff is AMAZING"

"Wonderful in every aspect "

"Stayed here for 2 days came in my hotel and the window screen was broke, the TV was broke, and the front door would not shut it stayed open all 2 nights. Staff was terrible they never helped out and they are very rude and disrespectful! I would not recommend this hotel to stay at."

"Always a great experience. Great rooms. Good value."