Khách sạn Banos de Agua Santa

"Instalaciones limpias, en un sitio muy tranquilo, con una vista espectacular de baños abajo, los encargados muy amables y gentiles, un sitio 100 % recomendado"

"Very family friendly! Nice details that our girls enjoyed, such as crayons in the restaurant and a trampoline in the yard."

"It was great! The hotel is beautiful! The personnel was extra kind and careful, the food was great! "

"Personal muy amable, linda ubicación cerca de los principales parques"

"Everything was wonderful I will definitely recommend Everything is great and is very convenient because is close to everything."

"Family owned. Well located. Clean and very reasonable price. Andre was helpful and accommodating. Would highly recommend."

"It's a hostel, not a hotel, so if your expectations are set appropriately, this is a superb find. A bit out of town - 15 mins walk downhill into town and a $1.50 taxi ride home - but nestled at the foot of the mountains. So much nicer than the hundreds of hostels surrounded by karaoke bars near the bus station in town. Run by the nicest, most obliging family. A fabulous breakfast included. Recommended most highly."

"Lovely serene location. Amazing host Johan who helped us so much including arranging the bike ride and helped with towels/caps for the baths. Appreciate the detailed attention given by Johan to our group and make our stay memorable. Lovely breakfast !"

"Hotel Luna Volcán is more than a place to stay—it’s an experience that stays with you. Waking up to the majestic view, surrounded by nature and complete tranquility, felt truly magical. Every corner of the hotel is filled with warmth, beauty, and intention. The staff made us feel genuinely cared for, not just as guests but as family. The rooms were cozy and inviting, the food was delicious, and the peaceful energy of the property allowed us to truly disconnect and recharge. Leaving was hard, and...

"Bettina and Darwin are the most hospitable hosts imaginable. There are only 2 rooms, so you immediately feel one of the family. My room was divine, colourful and comfortable. Breakfast with a breathtaking view over Banos, under the supervision of their two llamas grazing nearby. It’s worth coming to Banos just to stay here. Only caution- the road is very steep. My taxi wouldn’t take me up as it had been raining. There is a driveway - i should have taken the left fork by foot, instead i...

"Hotel es so nice and cute, very central location. Rooms are very clean, rooftop breakfast is so nice. Personal is so attentive :)"

"Stayed in the family room on 2nd floor for a night. Room had a great view of the falls plus hotel is walking distance to downtown restaurants and the spa. Hearty breakfast in the morning. Karl was the perfect host. Highly recommended. "

"This is a little gem right in the heart of Baños. Very quaint, very reasonable price, excellent friendly staff"

"Recomendado "

"De kamer was brandschoon en ruim. Zeer beghulpzaam personeel. Prima ontbijt , niet sdan goeds. Als je er in het weekend bent vraag dan een kamer aan de achterkant. Kan lawaaiig zijn aan de voorkant."

"La atención al cliente excelente, la chica que nos atendió fue muy amable. "

"Very convenient location, just 2 blocks from the bus terminal and the main square. Walking distance to everything in Baños.The room was nice and well equipped. They have a very large terrace on the roof. The owner is also a tour guife so he can arrange rafting and other tours, they also have bicycles to rend. The family who takes care of this hotel is super nice. I got bitten by a dog in Baños and they took me to the nearby hospital and waited for me to be treated. A very big thanks!"