Tìm Cottage tại Bansko

"The staff were fantastic and the facilities are amazing."

"Our room was spacious with a nice balcony and lovely Mountain View’s. We used the jacuzzi but the jets didn’t work. The sauna and steam room were great. The breakfast on Sunday was quite a spread. The hostess was quite brusque. We enjoyed our stay. We had a car. The walk to town would be too long for some people."

"Zimer,personal und das esen war gut"

"Good breakfast, nice pool area. Staff has to work on a "customer-first" attitude. The hotel is a bit of a walk to shops and restaurants and feels a bit too remote off season. There was also a building site next door. It's worth booking mountain view for a better experience."

"From the moment we arrived, our experience was highly disappointing. The hotel is situated in an unpaved area with rough gravel roads, surrounded by an overgrown vacant lot. Upon arrival, there were no English-speaking staff members available at the front desk. Instead, we were greeted by a maintenance worker who appeared to handle multiple roles. While he was exceptionally polite, helpful, and welcoming, he spoke only Bulgarian, which made communication difficult.When we were escorted to our...

"nice and friendly"

"Un accueil chaleureux et professionnel."

"Ja det var mycket bra spa avdelning "

"Prefect quiet location clean room and very friendly and helpful staff. Breakfasts were great and dinners too. I will stay again and highly recommend others too"

"Great location a few steps away from the town centre which is packed with shops, restaurants, bars etc. The hotel itself is a 3* - the rooms (and bathrooms in particular) are a little outdated but the beds are comfortable enough. Quite a few things were missing in our kitchen but reception acted on it and replaced missing items. I think there should be a choice of whether or not they change your towels everyday as I find it a real waste and not eco friendly. No bath mat provided so we were...

"Excelente. Buen desayuno "

"Alles was perfect "

"Everything was good, good location, parking, much space"

"We really enjoyed our stay at Kaphouse family hotel. The rooms were spacious, spotless, and well kept. The staff were genuinely friendly, always welcoming, and ready to help with anything we needed. The location was excellent and made it easy to get around. You can really feel it’s a family hotel—comfortable, caring, and relaxed. We would definitely stay again!"