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Nhận xét về Hyatt Regency Barcelona Tower

5 out of 5
Hyatt Regency Barcelona Tower
Gran Via 144, L'Hospitalet de Llobregat

Nhận xét

8,8

Xuất sắc

Đánh giá 10 - Xuất sắc. 569/1004 nhận xét" "
Đánh giá 8 - Tốt. 270/1004 nhận xét" "
Đánh giá 6 - Được. 93/1004 nhận xét" "
Đánh giá 4 - Kém. 44/1004 nhận xét" "
Đánh giá 2 - Tồi. 28/1004 nhận xét" "

9,0/10

Sạch sẽ

8,8/10

Nhân viên & dịch vụ

8,6/10

Tiện nghi, dịch vụ

8,6/10

Điều kiện & cơ sở vật chất nơi lưu trú

9,0/10

Thân thiện với môi trường

Nhận xét

6/10 - Được

masanori

Đi cùng bạn đồng hành
スイートなのでもう少し広いはずなのに狭かった 写真と違うのでは?
Lưu trú 1 đêm vào Tháng 5, 2024

8/10 - Tốt

Detlef

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The Hotel is far away from anything of interest
Lưu trú 4 đêm vào Tháng 4, 2024

10/10 - Xuất sắc

Maye, Garden Garden

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Awesome
Lưu trú 1 đêm vào Tháng 5, 2024

8/10 - Tốt

Gregory

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great place to stay
Lưu trú 1 đêm vào Tháng 5, 2024
Hyatt Regency Barcelona Tower trả lời vào 25/05/2024
Thank you so much for your comments, Gregory. We look forward to welcoming you soon.

10/10 - Xuất sắc

Ernesto

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 5, 2024
Hyatt Regency Barcelona Tower trả lời vào 25/05/2024
Muchas gracias por tu valoración, Ernesto.

10/10 - Xuất sắc

Trevor

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Everything was beautiful about the hotel 😊😊
Lưu trú 3 đêm vào Tháng 5, 2024
Hyatt Regency Barcelona Tower trả lời vào 25/05/2024
Thank you very much for your review Trevor! Looking forward to welcome you back soon in a near future.

10/10 - Xuất sắc

Juan

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Cuartos de lujo y servicio excelente
Lưu trú 1 đêm vào Tháng 5, 2024
Hyatt Regency Barcelona Tower trả lời vào 25/05/2024
¡Muchas gracias por tu comentario Juan! Esperamos poder darle la bienvenida de nuevo pronto.

10/10 - Xuất sắc

Adilson, Bridgewater

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Perfect accommodation!
Lưu trú 2 đêm vào Tháng 5, 2024
Hyatt Regency Barcelona Tower trả lời vào 25/05/2024
Thank you very much for your comment Adilson!

10/10 - Xuất sắc

Yeranis

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excelente hotel
Lưu trú 1 đêm vào Tháng 5, 2024
Hyatt Regency Barcelona Tower trả lời vào 25/05/2024
¡Muchas gracias por tu comentario Yeranis!

8/10 - Tốt

Christina

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great hotel, modern and clean. I was disappointed that there wasn’t a pool my kids could use, despite the photos posted of an indoor pool (it’s part of the adjacent gym for 17 ).
Lưu trú 4 đêm vào Tháng 4, 2024

10/10 - Xuất sắc

Joseph

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff were over the top amazing! The customer service was beyond impeccable! We were only there for the one night but would definitely go back!! We very much enjoyed our stay there!
Lưu trú 1 đêm vào Tháng 4, 2024

8/10 - Tốt

Maureen

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very nice property but way out of the mainstream. Obviously appeals to business travelers and groups.
Lưu trú 2 đêm vào Tháng 4, 2024
Hyatt Regency Barcelona Tower trả lời vào 21/04/2024
Thank you very much for your comment Maureen. Looking forward to welcome you back soon in a near future.

10/10 - Xuất sắc

James

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 6 đêm vào Tháng 4, 2024
Hyatt Regency Barcelona Tower trả lời vào 20/04/2024
Thank you very much for your valoration James!

6/10 - Được

Ismael

Không thích: Nhân viên & dịch vụ
No dieron servicio a la habitación y no dejan agua para beber en la habitación.
Lưu trú 2 đêm vào Tháng 3, 2024
Maria Rosell trả lời vào 10/04/2024
Gracias por sus comentarios y por el tiempo dedicado en ponerlos en común con nosotros Ismael. Lamento también cualquier inconveniente que pudimos haberle ocasionado.Deseamos que no pierda la confianza en nosotros y esperamos poder tener la oportunidad de volver a recibirle y proporcionarle una estancia perfecta.

10/10 - Xuất sắc

Rachel, alameda

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This hotel is on the outskirts of Barcelona. We had a car so wanted easy parking. There’s a large parking lot in the basement. We paid extra for a view. We had adjoining rooms with twin beds in one and a king in the other. As a result our room had to be on the non city side of the hotel. Not a great view. We discussed with the manager and while he could t move us he went out of his way to make it up to us. The breakfast was varied and had something for everyone. The kids loved the pancake machine. We had room service that was also great. Dinner in the second floor restaurant was accompanied by a U2 concert playing on a giant screen in the lobby we were overlooking. Our room was a great size. Bed was comfy and the shower was amazing! Tea kettle in the room along with tea and coffee plus a mini bar. The location is near the university and hospitals. Not a typical European walkable area but the bus and metro are right there and easy to use. That’s how we got around with no issues. We would stay here again.
Lưu trú 3 đêm vào Tháng 3, 2024
Maria Rosell trả lời vào 31/03/2024
Thank you very much for your time and comment Rachel. At Hyatt Regency Barcelona Tower we place great value on the opinions of our guests. Hoping to welcome you again on your next trip to Barcelona, we remain at your entire disposal.

10/10 - Xuất sắc

Gretchen

Very nice
Lưu trú 1 đêm vào Tháng 1, 2024
Maria Rosell trả lời vào 29/03/2024
Thank you very much for you valoration!

8/10 - Tốt

Dan

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Tiện nghi, dịch vụ
Nice just nothing around. Not at all as close to terminal as they stated
Lưu trú 1 đêm vào Tháng 3, 2024
Alex Moragues | Quality Manager trả lời vào 13/03/2024
Thank you for the time taken to evaluate us, Dan. It is good to know you had and enjoyable stay.

10/10 - Xuất sắc

Aruna

Khách đi công tác
Thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great location
Lưu trú 2 đêm vào Tháng 3, 2024
Alex Moragues | Quality Manager trả lời vào 13/03/2024
Thank you for taking the time to evaluate us, Aruna. We are very happy to see we fulfilled your expectations.

10/10 - Xuất sắc

David

Lưu trú 3 đêm vào Tháng 2, 2024
Adrián Serrano - Front Desk Manager trả lời vào 22/02/2024
Dear David,Thank you so much for your beautifully worded and detailed review.It was our pleasure to have you as our guests and we are truly delighted to know that your stay with us was enjoyable and memorable.We would very much enjoy the opportunity of welcoming you back and making your next stay even better.Sincerely,Guest Experience.

10/10 - Xuất sắc

Sean

Lưu trú 1 đêm vào Tháng 2, 2024
Adrián Serrano - Front Desk Manager trả lời vào 22/02/2024
We hope you trust us again and visit us again very soon.We look forward to seeing you again very soon on your next trip to Barcelona.We remain at your entire disposal for anything you may need.It has been a great pleasure to have you with us and we look forward to welcoming you back soon.

10/10 - Xuất sắc

Roger

Khách đi công tác, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Michael behind the Axis bar was excellent and looked after us extremely well. He made us feel at home. Gracias amigo
Lưu trú 4 đêm vào Tháng 1, 2024
Adrián Serrano - Front Desk Manager trả lời vào 22/02/2024
Dear Roger,On behalf of Hyatt Regency Barcelona Tower team, I would like to thank you for sharing your memories of your fantastic time here with us.It was our pleasure to have you as our guests and we are truly delighted to know that your stay with us was enjoyable and memorable for the entire family. We are thrilled to read that you were extremely satisfied with the level of service received from our team member Michael. It certainly is our goal to provide exceptional vacation experiences for all of our guests and we are delighted to see that our team members went above and beyond to ensure that you had a wonderful and memorable stay here with us. We hope to see you many more times for even more excellent vacation experiences.Sincerely,

10/10 - Xuất sắc

Esker

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 1, 2024
Alex Moragues Quality Manager trả lời vào 02/02/2024
Thank you very much for having taken a few minutes of your time to provide your valuable feedback relating your stay with us. At the Hyatt Regency Barcelona Tower, our aim is to exceed the expectations of our guests. It is most inspiring for all members of our team, to know that we succeeded in our effort and you were satisfied. Thanking you again for your time, I look forward to hearing from you soon.Best regards

8/10 - Tốt

Christian

Khách đi công tác
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Check in /check out beaucoup trop long
Lưu trú 1 đêm vào Tháng 1, 2024
Alex Moragues Quality Manager trả lời vào 02/02/2024
Thank you very much for having taken a few minutes of your time to provide your valuable feedback relating your stay with us. At the Hyatt Regency Barcelona Tower, our aim is to exceed the expectations of our guests. It is most inspiring for all members of our team, to know that we succeeded in our effort and you were satisfied. Thanking you again for your time, I look forward to hearing from you soon.Best regards,Alexandre MoraguesQuality Manager

10/10 - Xuất sắc

Diane

Lưu trú 5 đêm vào Tháng 1, 2024
Adrián Serrano - Front Desk Manager trả lời vào 22/02/2024
Dear Diane,On behalf of the entire team that strives daily to achieve your satisfaction, we thank you for your wonderful rating of the hotel. We are very pleased to know that you enjoyed your stay and we hope to have the pleasure of welcoming you back soon.This type of feedback encourages the team to continuously exceed quality standards.We are glad to know that you had a pleasant stay among us.Thank you so much for taking the time to leave us a 5-star review.We are delighted to see that you enjoyed your stay

10/10 - Xuất sắc

Stacey

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Really recommend a stay
This hotel is amazing, we were here for the Le Petit Chief dining experience and it and the hotel did not disappoint! Very up market hotel, amazing comfort and the staff were all really friendly - highly recommend!
Lưu trú 1 đêm vào Tháng 1, 2024
Alex Moragues Quality Manager trả lời vào 02/02/2024
Dear Stacey,Thank you very much for having taken a few minutes of your time to provide your valuable feedback relating your stay with us. At the Hyatt Regency Barcelona Tower, our aim is to exceed the expectations of our guests. It is most inspiring for all members of our team, to know that we succeeded in our effort and you were satisfied. Thanking you again for your time, I look forward to hearing from you soon.Best regards,

10/10 - Xuất sắc

Jefferson, Buena park

Lưu trú 1 đêm vào Tháng 1, 2024
Adrián Serrano - Front Desk Manager trả lời vào 22/02/2024
Dear Jefferson,First of all, please allow us to thank you personally for taking the time to share your feedback regarding your recent stay with us.Exceeding our guest’s expectations and offering truly memorable experiences is what we strive for and we are proud to learn that we have achieved our goal for you.We will be here waiting for your next holiday to once again make your vacation the very best.Sincerely,

10/10 - Xuất sắc

Hakim

Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great hotel service, upgraded my room, the best staff, thank Emin and Marry and others can not remember their names, it was very pleasant stay, very safe, quite, good customer service and good facilityb
Lưu trú 2 đêm vào Tháng 1, 2024
Alex Moragues Quality Manager trả lời vào 02/02/2024
Dear Hakim,Thank you very much for the time spent in sharing your opinion. We really appreciate your comments.We are aware of the importance of feeling at home when travelling so it is a pleasure to read that we have reached your expectations and you have enjoyed your time with us.I will stay at your entire disposal for any future assistance.Best regards,

10/10 - Xuất sắc

Pierre

Lưu trú 6 đêm vào Tháng 1, 2024
Alex Moragues Quality Manager trả lời vào 02/02/2024
Dear Pierre,Thank you very much for having taken a few minutes of your time to provide your valuable feedback relating your stay with us. At the Hyatt Regency Barcelona Tower, our aim is to exceed the expectations of our guests. It is most inspiring for all members of our team, to know that we succeeded in our effort and you were satisfied. Thanking you again for your time, I look forward to hearing from you soon.Best regards,

8/10 - Tốt

Anthony

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
.
Lưu trú 2 đêm vào Tháng 1, 2024
Alex Moragues Quality Manager trả lời vào 02/02/2024
Dear Anthony,Thank you very much for having taken a few minutes of your time to provide your valuable feedback relating your stay with us. At the Hyatt Regency Barcelona Tower, our aim is to exceed the expectations of our guests. It is most inspiring for all members of our team, to know that we succeeded in our effort and you were satisfied. Thanking you again for your time, I look forward to hearing from you soon.Best regards,

10/10 - Xuất sắc

Benneaser

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 12, 2023
Alex Moragues Quality Manager trả lời vào 02/02/2024
Dear Benneaser,Thank you very much for having taken a few minutes of your time to provide your valuable feedback relating your stay with us. At the Hyatt Regency Barcelona Tower, our aim is to exceed the expectations of our guests. It is most inspiring for all members of our team, to know that we succeeded in our effort and you were satisfied. Thanking you again for your time, I look forward to hearing from you soon.Best regards,

6/10 - Được

Fabrice

Thích: Sạch sẽ
Lưu trú 4 đêm vào Tháng 12, 2023
Alex Moragues Quality Manager trả lời vào 02/02/2024
Dear Fabrice,Thank you very much for having taken a few minutes of your time to provide your valuable feedback relating your stay with us. At the Hyatt Regency Barcelona Tower, our aim is to exceed the expectations of our guests. It is most inspiring for all members of our team, to know that we succeeded in our effort and you were satisfied. Thanking you again for your time, I look forward to hearing from you soon and improving on the service delivered.Best regards,

10/10 - Xuất sắc

CHRISTIAN

Lưu trú 4 đêm vào Tháng 12, 2023
Alex Moragues Quality Manager trả lời vào 02/02/2024
Dear Christian,Thank you very much for having taken a few minutes of your time to provide your valuable feedback relating your stay with us. At the Hyatt Regency Barcelona Tower, our aim is to exceed the expectations of our guests. It is most inspiring for all members of our team, to know that we succeeded in our effort and you were satisfied. Thanking you again for your time, I look forward to hearing from you soon.Best regards,

2/10 - Tồi

Clara

Lưu trú 1 đêm vào Tháng 1, 2024
Alex Moragues Quality Manager trả lời vào 02/02/2024
Dear Clara,Thank you for sharing your feedback about your experience with other users.Looking forward to welcome you back soon in a near future and being able to improve on your impressions.My best regards,

10/10 - Xuất sắc

Sarf

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This property was an Uber ride away from the downtown Barcelona. it's closer to the airport and provided plenty of space. Very hip, modern rooms, stylist bathrooms, AMAZING breakfast options, sleek rooftop bar. Took grownup kids with us and they loved the room, the view, and the breakfast presentation and taste. We could spend the day doing touristy activities and took an uber/taxi over to spend a relaxing time back at the hotel.
Alex Moragues Quality Manager trả lời vào 08/01/2024
Dear Sarf,Thank you very much for the time spent in sharing your opinion. We really appreciate your comments.We are aware of the importance of feeling at home when travelling so it is a pleasure to read that we have reached your expectations and you could relax during your stay with us.Best regards,

2/10 - Tồi

RUXIAN

Lưu trú 1 đêm vào Tháng 12, 2023

10/10 - Xuất sắc

Lori

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Friendly staff! The sky tower and view of Barcelona are amazing! The huge tv screen in the hotel bar is incredible (must see)!
Adrián Serrano - Front Desk Manager trả lời vào 22/02/2024
Dear Lori,We are really honored that you chose Hyatt Regency Barcelona Tower for your recent vacation. We wanted to thank you for taking the time to share your positive feedback regarding your recent stay with us.It was our pleasure to have you as our guests, and we are truly delighted to know that your stay with us was enjoyable and memorable.We will be here waiting for your next holiday to once again make your vacation the very best.Sincerely,

10/10 - Xuất sắc

Jordan

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This was a beautiful hotel with SUCH friendly staff. Though it isn’t the most central location, it’s easy to get to from the metro. Highly recommend!
Lưu trú 2 đêm vào Tháng 12, 2023
Alex Moragues Quality Manager trả lời vào 08/01/2024
Dear Jordan,Thank you very much for having taken a few minutes of your time to provide your valuable feedback relating your stay with us. Our aim is to exceed the expectations of our guests. It is most inspiring for all members of our team to know that we succeeded in our effort and you were so satisfied with their attitude. I look forward to hearing from you again soon.Kind regards,

10/10 - Xuất sắc

Emmanuel E

Lưu trú 1 đêm vào Tháng 12, 2023
Hyatt Regency Barcelona Tower trả lời vào 25/12/2023
Dear Emmanuel,Thank you for your visit and for your inspiring rating of your stay. It motivates us to continue improving and offering our guests the best service. We look forward to seeing you soon and send you our warmest regards.Sincerely,Paula CastellàDuty Manager

10/10 - Xuất sắc

David

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 12, 2023
Hyatt Regency Barcelona Tower trả lời vào 25/12/2023
Dear David,We appreciate that you have taken the time to rate your experience at Hyatt Regency Barcelona Tower. It is an enormous pleasure to see that we fully met your expectations and that you had a pleasant holiday.Looking forward to seeing you again soon, we send you our warmest regards.Sincerely,Paula CastellàDuty Manager

6/10 - Được

Raquel

Đi cùng gia đình
Thích: Điều kiện & cơ sở vật chất nơi lưu trú
The service wasn’t the best and it’s far away from turistic places.
Lưu trú 2 đêm vào Tháng 12, 2023
Hyatt Regency Barcelona Tower trả lời vào 25/12/2023
Dear Raquel,Thank you very much for choosing us and for sharing some feedback related to your stay. We are really sorry to hear that we did not fully meet your expectations. We appreciate you sending us your impressions as it helps us to continue improving. We hope to see you again soon to offer you an experience that exceeds all your expectations.Kind regards,Paula CastellàDuty Manager

10/10 - Xuất sắc

Dan

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 12, 2023
Hyatt Regency Barcelona Tower trả lời vào 25/12/2023
Dear Dan,Thank you very much for giving us a 5-star rating! We are immensely happy to know that we fully succeeded offering you the best experience and we look forward to welcoming you again in a near future.Best wishes,Paula CastellàDuty Manager

8/10 - Tốt

Onnaedo

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 12, 2023
Hyatt Regency Barcelona Tower trả lời vào 25/12/2023
Dear Onnaedo,Thank you for rating your stay at Hyatt Regency Barcelona Tower. We hope that you had a pleasant stay among us and we look forward to welcoming you again soon to offer you an even better experience.Warm regards,Paula CastellàDuty Manager

10/10 - Xuất sắc

david

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 12, 2023
Hyatt Regency Barcelona Tower trả lời vào 25/12/2023
Apreciado David,Muchas gracias por su visita y por valorarnos con la mejor puntuación! Nos ha alegrado el día saber que cumplimos a la perfección con lo esperado y esperamos tener el placer de volver a verle de nuevo en una futura ocasión.Atentamente,Paula CastellàDuty Manager

10/10 - Xuất sắc

DALIA

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent location to take the subway and convenient and closed to the airport , the staff was very kind to us
Hyatt Regency Barcelona Tower trả lời vào 25/12/2023
Dear Dalia,Many thanks for visiting us and for taking the time to share your feedback. We are really happy to see that you highlight the excellent assistance that you received from our staff.Thank you again for your time and we look forward to seeing you on another occasion.Kind regards,Paula CastellàDuty Manager

10/10 - Xuất sắc

Francesco

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 11, 2023
Hyatt Regency Barcelona Tower trả lời vào 25/12/2023
Dear Francesco,Thank you very much for taking the time to share with us some feedback. We are really happy to know that we fully succeeded in our aim of providing you with the best experience and we hope to see you again very soon.Best regards,Paula CastellàDuty Manager

10/10 - Xuất sắc

Daniyal

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Checked in by very friendly staff led by Abdou. Restaurant staff too were extremely helpful and professional
Lưu trú 4 đêm vào Tháng 11, 2023
Hyatt Regency Barcelona Tower trả lời vào 28/11/2023
Dear Daniyal,Thank you for your visit and for taking the time to share some feedback. We are really pleased to know that all our staff made you feel at home as this is our main priority. We are glad to know that you fully enjoyed your stay and look forward to welcoming you again on another occasion.Best wishes,Paula CastellàDuty Manager

6/10 - Được

Tia

Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The hotel was not able to accommodate at an early arrival, at the scheduled check in time, the staff indicated that my room was not ready and asked if I would like to upgrade for an additional 85euro.
Lưu trú 1 đêm vào Tháng 10, 2023
Hyatt Regency Barcelona Tower trả lời vào 28/11/2023
Dear Tia,Many thanks for sharing your opinion with other users. We are really sorry to see that we could not fully meet your expectations. We would like you to know that whenever we have availability of rooms of the booked category before the official check-in time, if the guest requests it, the room is delivered. We understand that in your case there was no availability of the type of room booked and therefore you were offered an upgrade to another type of available room.We are sorry if that caused you any inconvenience.We look forward to seeing you again on another occasion.Kind regards,Paula CastellàDuty Manager

10/10 - Xuất sắc

Jane

Đi theo nhóm
Thích: Tiện nghi, dịch vụ
Second stay here. Hotel is beautiful and staff gracious and so helpful. Love the bar and outside lanai.
Lưu trú 1 đêm vào Tháng 10, 2023
Hyatt Regency Barcelona Tower trả lời vào 28/11/2023
Dear Jane,Thank you very much for your trust by choosing us again to spend your holidays in Barcelona. We are happy to know that on this occasion we have also been able to offer you an excellent stay and we hope to welcome you again soon.Best regards,Paula CastellàDuty Manager

6/10 - Được

Erlinda

Đi cùng bạn đồng hành
Thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Too far away to the City center.
Lưu trú 1 đêm vào Tháng 10, 2023
Hyatt Regency Barcelona Tower trả lời vào 28/11/2023
Dear Erlinda,Thank you for taking the time to rate your recent stay at Hyatt Regency Barcelona Tower. We hope that you felt comfortable among us and we feel sorry to not have fully met your expectations regarding our location.We hope to seeing you again on another occasion and send you our warmest regards.Sincerely,Paula CastellàDuty Manager

10/10 - Xuất sắc

THOMAS, Ponce Inlet

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Unique modern design. Interesting rooftop bar. The area directly adjacent is low budget housing, but a nice coffee bar five minutes walk.
Lưu trú 3 đêm vào Tháng 10, 2023
Hyatt Regency Barcelona Tower trả lời vào 28/11/2023
Dear Thomas,Thank you so much for your wonderful review of your recent stay! We are really grateful to read your very positive experience and we hope to have the pleasure of seeing you again on your next trip to Barcelona.Sincerely,Paula CastellàDuty Manager