Khách sạn Batam Central , Batam

"Poorly maintained. Infestation of cockcoraches!"

"Despite being a hotel that is quite old, we appreciate that the room was renovated to a modern look and we like the beddings and stuff. However the bathroom was a let down because sewage odour kept escaping through the floor traps. To cover the smell, the housekeeping use urinal mat, commonly used in public men's toilet urinals, as deodoriser, making not only the bathroom but the whole room (in fact the whole floor) to smell like public toilet."

"Property was clean just a bit more communicate to process with landlord, management, receptionist as the property not a hotel. So far is good"

"수건이 너무 낡았습니다. 3-4년도 더 된듯 낡았어요. 그리고 호텔 조식은 너무 맛이 없었고, 서버는 차와 커피를 구분하지 못해서 고객에게 냄새로 확인하라고 합니다."

"House to small for 5 pax. Book for 5 pax but only get towel and other amenities for 4 pax. Location is great just beside the ferry terminal."

"It was my first time in this property. It was generally a good place to stay. Very well maintained and clean. The weekend crowd made the place super congested. The blasting music from nearby at 7am doesn't make a sleep in possible. A let down was the lack of bedding and so you get strictly only 1 pillow per person, which I found unusual."

"Clean"

"The hotel is new. The room I stayed was very clean, quiet and spacious. The staff were very friendly. There is a big mall within 7-min walk. Getting a Grab ride to other places was very easy. I like the TV because it allows me to project my phone and laptop to it. The bed was comfortable."

"The room was really dirty, from Toilet,Window , wardrobe and the interior,, it worse than 1 star Hotel. The pool was full of Non-Hotel resident, heard from them they just be there for swimming leason, the pools water was dirty and no towel provided for hotel-Resident. The Lobby, there were no Aircon as well and the restaurant where we had breakfast the menu was limited and very hot as well, it seems the Aircon was not opened Lastly I felt no-safe, the lift can be access by anyone, no need card...

"Location wise, nothing in Pollux mall except one children indoor playzone. Nothing else. Prepare to travel out. Room, 11th floor wifi not working. Couldnt connect at all. Water tap in the kitchen area seem to turn on itself. Aircon is working fine. Room, 15th floor wifi on and off. Aircon is noisy, seems that have nit been service for awhile. Overall, average for the price i paid. Believe hotel would be more worth it."

"Location good. Lobby service good too. "