"The staff and room were wonderful. The cleaning staff were amazing and friendly, including the housekeeping manager, who gave my daughter colored pencils and a coloring book. If we needed something, the front desk were happy to help. The room advertised having a capsule maker (Nespresso), but our room did not. I asked the housekeeping manager and she explained that some rooms have it and others have the French press; however, she said I will have one brought to you. The front desk girl brought it up a short time later and apologized for disturbing us (she didn’t..,she was just being polite). I really enjoyed the hotel, especially having an indoor pool in the winter. This was the perfect place for two adults and a toddler. The only difference we will do next time is try the two bedroom apartment, as our daughter will be older."