Search Hotels Near Bel-Air Shopping Center, Fort Walton Beach

"We really enjoyed our stay"

"Unfortunately we had a very hard time with even checking in to this place. Expedia had to save the day, and it was on Mother’s Day weekend. I will never be back! We come to Florida quite a bit, but we will never go back to this place. Staff are rude and manager is the worst. Rooms were hott and ac barely worked."

"Loved it"

"I don’t often leave reviews unless I believe it is warranted. I did like that there was breakfast but that was also kind of a joke because nothing was refilled if something ran out. I didn’t like how none of the staff actually spoke to each other. They often didn’t seem like they knew what as going on. On the 3rd night they shut off the hot water to the entire building and didn’t tell anyone unless they asked. Another thing that really irritated me was It was supposedly put in the notes that I had a service dog with me but was constantly asked if it was a pet or service dog even though he was wearing his service vest with his info on it. Come check out time I had a rather large pet fee that I shouldn’t have been charged because the service animal was never added to the pet section. House keeping never came to our room once and when needed anything replaced we had to do it ourselves. We were there for a total of 9 days for my graduation. If I could have been refunded, I would have checked out and went to a different hotel. All in all, I won’t be booking with TRU again unless it is a last resort. Who knows if this review will actually see the light of day…one could only hope…"

"Best hotel yet"

"Property is older although in good condition. Rooms were excellent."

"Good to stay"

"Entering the hotel you’d think it were clean. The sheets and pillows had stains on them and we had to wait for someone to come check us in for about 15 minutes no sign was left telling us someone would be back just no one there. I have really bad allergies and my skin broke out instantly when I laid in the bed like the sheets weren’t clean. One of the staff members was really nice the others seemed upset that we wanted to check out early due to us not being comfortable and needing a wheelchair accessible room."

"Close driving distance to boardwalk / beaches. Fairly new hotel. Clean and comfortable. Perfect for overnight stay and close to convention center, restaurants, shopping, nightlife, etc. Breakfast buffet was good."