Khách sạn Belalcázar

"Very rustic place. Loved it. Staff very calm and patience. Will come again"

"Great location. Friendly staff"

"Beautiful grounds with spectacular view, great staff and good fod"

"The hotel is very nice and clean in a beautiful property. The receiving staff lacked knowledge about not charging taxes to those of us that are just visiting from abroad. The front desk person required to see the physical seal with the date of entrance. Since my husband is Colombian by birth, he used the biometric entrance. The hotel staff told us that he couldn’t help us with that and charged us 19% taxes. As we continued our trip and stayed at different hotels, we learned that there is an...

"It showed that we had free breakfast but we got there and there was no free breakfast the owner came up with some lame excuse so we were out of the pocket for breakfast every morning but yet online it shows that it comes with free breakfast it was included but some way he weasel the way to get us to pay for it"

"AC did not work. It was cooler outside than in the room."

"We (group of 4) were delighted by this beautiful hotel. It is set on a mountainside surrounded with fruit and coffee plantation. Our rooms were clean and bright, with modern ensuite bathrooms. We enjoyed our meals in the dining area, with fabulous view over the valley and distant hills. The swimming pool and hot tub were clean and lovely. Best of all - the staff are wonderful, helpful, cheerful, friendly and so patient with us travellers. Only one challenge: the road up to the hotel is in poor...

"Clean, friendly environment, good customer service. Expensive drinks and breakfast could be improved.. amazing view"

"Very good excellent plece"

"Great stay! Awesome service, great food and very aesthetic environment"

"Highly recommend! This is a nice little boutique hotel in a very nice centralized area, close to many things and easily accessible. The room was very nice, nice big bed, good size balcony with a view of the street and city. The staff was very friendly. The breakfast was good and the service in the restaurant was perfect. ONLY issues were that the bathroom is small, if I did not turn sideways my shoulders hit the doorframe lol. There is also a bit of noise from the restaurant upstairs and outside...

"Everything was dirty and damage.,no internet,no air conditioning. Pool was dirty too."

"The receptionist was friendly. The room was clean but had no air conditioning so thats why Im giving 4 stars. The night got really humid. Breakfast was delicious. They have a dog and a cat which I love to see establishments being kind to animals. They also have a convenient store right next to the hotel that was definitely a plus."

"Hermoso"

"Hola en mi estadia en este hotel me pareció maravillosa, su personal muy atento y el desayuno exquisito me volvería a quedar alli si fuese posible"

"I have a video of a cockroach in the shower, and the chicken broth at breakfast was always watery and had no flavor."