Safari Tentalow in Benito Juárez

"Really good for kids . No action for adults at all, not a party resort . Food is A class . Beach is ok . Staff is really nice . No local crowd at all in the resort ."

"Nice placed for sure I recommned.👏👍😃"

"All the facilities were in excellent condition "

"Very impressed with this resort! I have stayed with El Cid in the past and always have been impressed "

"Great location, attentive staff, amazing pools and beach, BUT everytime you walk anywhere on site, someone tries to sell you something. Its gets old real quick. I know they are just doing their job, but no I dont want a time-share (or whatever they call them now), no I dont want to pay for my photo, no I dont want to get an excursion, no I dont need to pay for a seat by the pool. I understand if this was happening on a public beach, or sidewalk. But this was at the bottom of the escalators and on the way area by the main stage. Its uncomfortable and frustrating to have to bob and weave around people you have said to every day. Makes it real difficult to relax on the vacation you did buy. Otherwise, the pools and swim up bars are great, there are enough places to eat for 3-4 nights before you start to feel like its the same things over and over."

"First time at adults only, there is a mix of vibes available depending on what area of the resort you're in. Mellow and relaxed surrounding the outdoor spa. And more active in the main pool/ bar area. Food was amazing everywhere and the staff and service were very quick. "

"Clean room, amazing staff, and super easy to get around resort!"

"Deeply Disappointed – Zero Support from Expedia and Grand Residences I am extremely disappointed in both Expedia and Grand Residences Riviera Cancun for their complete lack of support and accountability during a period of active travel restrictions. My request was simple: change my travel dates due to the U.S. travel advisory in effect at the time. I did not ask for a cancellation, I did not ask for a refund—only a date modification so I could still enjoy the stay at a later, safer time. I reached out to both the hotel and Expedia before my scheduled arrival, well within a reasonable window, and was bounced back and forth with no real assistance from either side. Despite documented attempts to resolve this ahead of time, my request was denied, the waiver was refused, and I was ultimately labeled a No Show, which is both inaccurate and unacceptable. The level of service from both parties was pathetic. Neither Expedia nor Grand Residences showed any willingness to accommodate a reasonable request during a period of known travel restrictions. The lack of empathy, flexibility, and basic customer care was astonishing. After this experience, I will not book with Expedia again, nor will I consider staying at Grand Residences in the future. Disappointed!!! Travelers deserve better than being ignored, dismissed, and penalized for circumstances outside their control."

"Beautiful resort, great mix of party and relaxation. You can see the effort they put into the entertainment and events for the guests. The food is good, lots of options (not life changing tho) - Hibachi experience is worth it. As for the staff, everyone (and I mean everyone) was great, special shout out to ROGER! He was on top of everything and made our experience even better. "