Search Hotels Near Benson Branch Environmental Area, Ellicott City

"Front desk was amazing please change the carpet in some of your rooms "

"Great stay per usual. No issues. 10/10."

"The front desk staff was incredible. During every shift, the ladies made sure to always have a smile as they were assisting us. We're happy and will definitely come back! "

"Had a room with a great view but the p-trap for the shower reeked like sewer."

"Everything about this stay was horrible"

"The room was clean, however it was so cold in the room ( we traveled in early march, cold outside) & we didn’t get our wake up call as we requested. So in our opinion they need to work on those 2 areas."

"While the rooms are lovely and the sheets were immaculate, I needed help with three things - 1) the front desk had to send an engineer to help me set up the Chromecast (there really was an issue, but the engineer came up at 930 pm and solved it) 2) the shower head was old and was not providing sufficient water flow and was malleable enough to where me trying to clean the openings was just squishing them (the showerhead wasn’t just cleaned, it was replaced by the time I got back to the room, but that tells you about the state of the hardware), the shower curtain was dirty - and again, they replaced the single-layer one with a replaceable liner fabric one (which tells you you have to ask for a clean and a modern liner and a shower head that works because they won’t update it on their own), and the repair team left two sharp items on the floor as a failure of sweeping the floor after the repair. I brought them to the front counter and other than an apology there was no effort to remedy this (they asked me if I needed medical help after stepping on it). So, it’s nice…. But you have to ask for basics. They’ll come through and help but they’ll still miss the mark. I’d stay here again but I’d adjust expectations tremendously."

"The room was clean and updated. The staff was nice. The area was safe with lots of food options in walking distance."

" I stayed there for 3 nights. The bed was comfortable. The amenities were great. It was just a bit of a walk to the elevator since I was placed on a further room. Also the microwave and ice were not available on all floors so you'll have to go to an alternate floor. Overall stay was great and definitely would recommend."