Khách sạn Bergstoep

"Staff was extremely unhelpful when i arrived Sunday before my original booking date check in of Monday. They originally told me they had no rooms. They were insistent about this. Then I got on Expedia to check for the one night and it would be available if I had booked two nights. I was already confirmed for six nights. They could not understand why this was frustrating. I would be staying a total of seven days if they would add the one extra room night, but they couldn’t comprehend creating a...

"Great property with helpful staff and wonderful restaurants."

"PROs: Locations/Modern/Near Metro/Clean/Everything working/option for brekkie but expensive/Shower toiletries included and liquid soap for sink. CONS: Bike rental reasonable but was not smooth process to exit hotel, bikes only one size and had a smaller adult who just about found a lone bike small enough then bike bits could be better maintained - one couldn't unlock and other seat loose. But we made it work. We had been left to collect and work out by ourselves and after requesting assistance...

"Under renovation but otherwise great 👍"

"Property far exceeded our expectations. Overall a fantastic stay, would certainly recommend this hotel and would have no hesitation on staying again."

"Nice hotel, food and service is very good."

"The stay was relatively nice but for my two night stay, my bathtub was not cleaned after our first night. I let the front desk staff know at checkout and their response was just "Okay." no apology or request for how they could compensate me for the inconvenience. The pictures for the spa on the website showed people in robes, but no robes are provided, neither were towels. I think the expectation was that we use the towels from our room. The staff were quite friendly at check-in."

"We enjoyed our stay. The property is absolutely beautiful and staff was welcoming. Our room was rather small but comfortable with well stocked essentials. Great location. They also offered bikes for use."

"Nice clean room, and helpful staff in the restaurant and good quality food for both evening meal and breakfast-very good to also have free parking!. (happy to provide feedback but pleases keep my name anonymous)"

"No tea making kit in room. Breakfast eggs only only scrambled and rubbery and coffee machine very useless. Dinner menu main course limited and not marked if gluten free. Suspected cooked in advance and 're heated in micro wave - poor quality."

"What an amazing breakfast! It was excellent!"

"The inside is well-kept and stylish. Especially the lobby, including its seating and dinning areas, are large and inviting. The room's Ikea furniture is incredibly practical and well thought-through, like the Bluetooth ceiling speakers. The Sauna and workout room on the fifth floor offered a nice view and spacious relaxation/fitness space."

"Smooth check in and good central location."

"Extremely noisy first-floor room - if I had known how badly the tram noise and construction noise were, I never would have booked."

"Good hotel"

"Location is convenient, staff are helpful/friendly, breakfast was convenient and good. Clean, comfortable, safe, and welcoming. Ana at the front desk was very patient, professional, and friendly in providing us directions to our destinations. Great choice!"

"Aardig personeel"