Khách sạn Bertrand

"My wife and I are traveling and found your hotel to be one of the best where we stay. The staff was extremely friendly, helpful, courteous, and kind. They represented the company well stay there again."

"Wanted to use the pool, but had debris on the bottom and no (0) chairs to sit in."

"They started breakfast an 1/2 hr before the regular scheduled time as there were a lot of people staying there for a biking event in East Prairie this weekend. That was nice! We did not have to get breakfast somewhere else. Clean facilities, friendly staff!"

"Does NOT have smoking rooms. You can book one but they don’t have ANY for several months now. My room was recently renovated so it was fairly clean but no chair or ice bucket but the ice machine was out of order. Breakfast is a granola bar and coffee or an apple."

"Fire alarm in 90 heat"

"The room itself was not bad. The bathroom floor was cleaned with the wrong product. Walking on it felt like walking on glue. The parking lot and its surroundings are…shady."

"Very friendly and helpful staff. Everything I saw was that Mgmt is on point and I would highly recommend staying !!"

"The air conditioning was good! But not very clean room. Hair everywhere. Strange fluids on bed and couch. Very spacious. You get what you pay for."

"The web site said smoking rooms, this is untrue. I was fine with that, but my room smelled like a smoking room. There where cobwebs on the lamps and the tables where dirty. The shower was dirty and had a whole in the ceiling. The outside was very dirty. I would never stay at this hotel aging. I would tell everyone to stay far away from it as they can."

"The room was perfect. Staff was awesome. Easy check in and out. Breakfast was terrific."

"The room was a handicap room. Didn't ask for it, but it was nice. Did laundry and 0nly 2 machines were working out of 4. The washer was awful and the dryer looked like it hadn't been cleaned for years. It was an OK stay."

"cold ac"