Khách sạn Bettws Newydd

"We did have some checking in issues - we didn’t receive a key box code and had to ring the host at midnight. We found it quite hard to reach the host in the days leading up to the booking."

"Great! Immaculate rooms, lovely staff, good beer and nice location in the wonderful town of Usk."

"Lovely room and staff were very helpful. Breakfast was ok but could be better"

"Great location for us. Very friendly staff. The heatwave was too much for the AC and our room was not as cool as we like and the bed was very firm. A good value however."

"Beautiful hotel, great location, immaculate and picturesque gardens. Rooms well decorated, clean, really can't complain about the aesthetics. Staff attentive. Breakfast choice very good and delicious. Our only complaint was the noise in the beer garden. The weather was really good, and so, attracted people (guests & non guests) to the beer garden. Music stopped playing at 1110, however, a number of people remained until approx 1am and were so loud, they (non guests) were asked by staff at...

"Lovely clean rooms set in a lovely hotel with beautiful surroundings. Carpark had plenty of space. The pub/restaurant was fantastic. One of the best steaks I’ve had. I was impressed by the wine list as it had plenty of choice of fantastic wines. Only downside was they stopped serving drinks at 10pm. Much too early to shut shop after you’ve been in the restaurant all evening. Other than that, we were satisfied."

"Clean and tidy room No air conditioner it was extremely hot over 31 degrees celsius and the window could not be opened due to a window safety cable. We had to cut our stay shorts it was just too hot and we could not sleep in the room. Very stuffy fan just circulated hot air. Very disappointing thought Best Western had a minimum standard across the chain this one certainly did not compare to others....."

"Nice stay, friendly, helpful staff, lovely room decoré/amenities"

"Lovely room and good breakfast with helpful cheerful staff."

"A beautiful setting and clean renovated property. Wonderful breakfast and lovely hosts. My favorite accomodation during my UK holiday!"

"Excellent breakfast"

"My overall assessment on the stay would rate it no more than a three star. There are some minor maintenance issues that need to be looked into. The staff were very pleasant and helpful. Food was very good and the full English was excellent. The idea of filling out what you wanted for breakfast the previous day was not really how I would like it as this might change, I would prefer to decide on the day. Conclusion: The accommodation was a little tired and in need of a spruce up."

"👍"

"Looking a little bit tired, but clean and quiet. Helpful staff & good value all round"

"We have stayed here before several times but this time was really disappointing. We booked an accessible room but on arrival we were told this wasn't available and we were on the first floor. It was fortunate my operation for a knee replacement was postponed or I wouldn't have managed the stairs (no lift). The first floor room was stifling as it was during the ongoing heatwave. No fan provided. We went straight to get a cold drink (having driven 200 miles we were parched). Ordered the drinks...

"Great hotel. Shame we didn’t have a long enough stay to use all the facilities. Friendly staff Excellent bar food Would recommend a visit"

"Property needs updating carpets and bathroom grubby. Coffee and tea facility not adequately catered for. Staff very helpful. Beds comfortable. Was a bit noisy. Spa and gym good. Was great value for money. Breakfast was good."

"Staff were great, food good and great location would return."