Khách sạn Bhugaon

"Good ser"

"I first stayed here 20 years ago when this hotel was Le Meridien. I was in Pune with my daughters whilst my husband was out of town so decided to have a trip down memory lane with them. The hotel is as lovely and grand as ever, the rooms are comfortable with the Indian service you expect from a 5 star. Food on room service, main restaurant and the Chinese restaurant was delicious. Helpful concierge and front of house staff if you need assistance with Uber etc. Lobby area is just gorgeous to sit...

"Great buffet, kind staff"

"Lovely hotel. I would just say avoid the rooms by the lift. They are very small and noisy vs rooms I’ve had on previous stays. Otherwise can’t fault the hotel. Great service & spotless "

"No issues with the room or the staff, they were fine. My problem was with the noise. The restaurant is central in the hotel, and there is an open space above it and the hallways to the rooms. The noise travels up and seems to be amplified by the acoustics. I could hear everything that took place 2 floors below me. "

"Too good"

"Spent 6 nights at the crown plaza, this was my 3rd stay at this hotel. Rooms were ok but the beds were terrible and uncomfortable. Also there were food stains and rips on the bedding. Food was good and plenty to eat for everyone. Service was very slow and often found myself wait just to get a simple cup of coffee. My biggest complaint was the room cards. Every time I stepped out and then came back my card stopped working. Every day at least 3 times I had to go to reception to get my key card...