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"Good service, fair pricing and convenient to the village"

"Warm welcome and excellent customer service. Room was exactly how it was described on the website. Perfect for a weekend get away to Bear Mountain."

"This was my first time at a hotel in Big Bear, and I can’t wait to go again. There was an arcade for the kids, a bar for adults and walking distance to the Village. "

"The lake view from our room, staff courteous, staff clearing paths of snow regularly, the kitchen to prepare healthy homemade meals, fun family activities in the game room."

"Melody at the front desk was amazing! It was snowy and she helped us above and beyond. The view was also amazing as well! One of the best spots in big bear! "

"Clean, warm, and beautiful space with everything you need. "

"Great experience. Beds could have been a little more comfortable but still good overall"

"Wonderful location, friendly staff, and clean room! Downtown is walkable and having a great restaurant at the Hotel was perfection! "

"The Burgundy has friendly and helpful staff, our room was comfortable and within walking distance to the village. Close to The Bear Trap and they have amazing drinks, food and great atmosphere, highly recommend "