Search Hotels Near Big Creek Historical Museum, Des Moines

"Extremely friendly staff and clean rooms"

"Enjoy the free parking. The rooms were clean and accommodating. We used the weight room, which was very nice. Did not use the pool, but others were using it and seemed to enjoy it. The outside area appeared nice and inviting. We played a few games of connected four, but were unable to use the pool table, as it was always occupied. The only concerns, is when we checked in, the girl was very soft spoken and I had to ask her to repeat things a few times. She seemed very robotic and not really engaging. Had a tough time finding the stairs as well. I have issues with vertigo and taking the elevator can cause dizziness, so would have liked to had the stairs visible from the front check in area. Breakfast was good. My son waited quite a long time for pancakes though, about 20 minutes and then they were a little sloppy. Overall, we enjoyed our stay and all of the accommodations and amentias available. We would stay here again in the future versus downtown Des Moines. The area has a lot to offer and seems pretty quant."

"Great service and amazing amenities"

"we are elderly and we were booked in a third floor room. The elevator did not work during our entire stay. plus the room key they gave us did not work. I have a bad back and my husband has bad knees. we had to do 3 trips to bring up our luggange and get a room key that worked. This was unacceptable"

"This hotel was not cleaned and falling apart. Our room was disgusting and the hotel was not safe. There were homeless people in the lobby and using the bathrooms inside the hotel. We ended up getting a refund and going to a different hotel."

"Very clean property. Beds were comfortable. Staff very friendly"

"Breakfast was good. We had to contact front desk to get hot water for sink and shower, difficult to get room comfortable with the window fan and air conditioner. "

"Cons: So the door to our room was super hard to open. Most of the stuff in the kitchen was missing. There was no way to clean the dishes or use the dishwasher due to soap missing and went to the front desk and no one could find it. No blankets on the beds only sheets and blankets for the sleeper couch. The grab bar in the shower was unusable because the bolts were lose and coming out. The hotel is renovating which is great. The biggest issue was on Mother's Day they were painting no a huge big deal but there was nothing posted about it. We go in the elevator due to my husband being a disabled vet not able to use the stairs and a daughter with asthma. The toxic fumes in the elevator were so bad we were stuck in our room and my daughter had a severe asthma attack. Everyone got headaches but couldn't go anywhere due to the elevator not an option. So spent most of my Mother's Day in our room and the fume even got into our room. I asked what was being done and was told by front desk that they were going to reach out to management. Nothing and then when I asked for someone from management to call me nothing. This was the wirst Marriott stay to date and makes me rethink ever staying with them again which sucks because we have loved staying with them in the past"

"It was your basic hotel room. We had trouble with the shower/bathroom. The tub was rusted through on the bottom, and the water pressure was laughable. Also, it was either the temperature of the sun, or freezing cold with no in between. The staff was great and had answers to everything we asked. The elevators and hallways often smelled of weed, and seemed to leak through the vent in the bathroom. Other than that the bed was fine, and the TV was nice. The restaurant attached to the hotel had good food and even better service, although breakfast not being included with your stay was a bit annoying. Overall, not the worst place I’ve stayed, not the best."