Khách sạn gần Cầu Big Four tại Louisville

"There are NO STAFF ON SITE. I was on tour, which means we often check in after midnight, after a show. It terrified me to arrive at the hotel to find that I needed a security code to gain entrance, a code that was buried deep within several looooong messages from the hotel. At 3am, I am standing outside on an empty street, with no eye witnesses with thousands of dollars of gear, stressed because I couldn't find the check-in code. I messaged customer service and NEVER heard back until they...

"Only thing I didn’t like was the small parking lot on property but this is not different than any other hotel in a city. We really enjoyed our stay."

"Loved it! Spacious, comfortable rooms. Huge TV. My second stay. Would absolutely stay again. Excellent choice for NULU. Ten stars!"

"Nice hotel. Cost for parking is outrageous."

"Parking garage next door was convenient"

"Nice property. Very well maintained. Great location. We were able to walk everywhere."

"Awesome Facility, Staff and Location. Great Market connected. Beautiful Pool"

"❤️"

"Excellent customer service. I strongly recommend this Hotel. Specially Marcos at the front desk. He had a great customer service."

"Stayed there for thunder and it was so pleasant! Quiet and comfortable. All staff was very helpful and the cleanliness of the entire hotel was amazing!"

"The Hotel it's self is beautiful inside. The outside needs some up keep. The main dining area had a very strong musty smell couldn't eat in there. Had a chef table experience, nice service but way over priced."

"The most lovely place we have ever stayed. The staff is amazing. They are always willing to help. Beautiful place with lovely people. We highly recommend this hotel to all."

"Good location, staff was helpful"

"Parking is not included"

"Awesome place to stay close by walking distance to everything"

"Great distance from Yum Center!"

"It was located in a good spot. Marva at the front desk was exceptional at her job and very friendly. Marva went above and beyond. Room was sub par and shower was terrible no pressure. Breakfast was so aweful we didn't even try it the next day at the frankfort location we stayed at. Probably wont use the hotel chain again."

"I did not like that during my two-night stay the room was not cleaned unless guests stayed more than three nights. I expected at least basic housekeeping services such as making the beds and replenishing towels. Instead, I had to go to the front desk myself to request fresh towels."

"Hotel needs to be updated ! Very old and dirty furniture in the breakfast area."

"Had to ask for a room service menu which came on a door hanger Shortage of baggage carts Closet hangers only had lower row No place to hang long dresses, outdated tub and shower combo Dropoff at front of hotel overwhelmed by two weddings with deliveries and guests trying to valet park - told it was normal Bar great if a bourbon drinker - not so much if you wanted johnny walker, mccallan, oban, glenmorangie - not even a listing on the drinks menu of scotch that was available No variety...