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Occidental Bilbao

Hotel with a full-service spa, near Guggenheim Museum Bilbao

Choose dates to view prices

Where to?

Dates

November 2025

10

December 2025

Seasonal outdoor pool

Minibar, in-room safe, desk, laptop workspace

Meeting facility

Reception

Mediterranean cuisine

Located in the heart of Bilbao, Occidental Bilbao offers an upscale retreat with a Mediterranean vibe. Enjoy meals at The Kitchen, relax on the terrace or in the garden, and rejuvenate with spa treatments. Free in-room WiFi and attentive staff enhance the experience.

VIP Access

Excellent

Popular amenities

Spa
Pool
Bar
Gym
Room service

2.410.076 ₫ total

includes taxes & fees

23 Nov - 24 Nov

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Room options

Check availability for these dates

Tonight

Nov 10 - Nov 11

Tomorrow

Nov 11 - Nov 12

All rooms

1 bed

2 beds

3+ beds

Showing 11 of 11 rooms

Minibar, in-room safe, desk, laptop workspace

Superior Room With Extra Bed

Soundproofed rooms

Air-conditioning

Heating

Connecting/adjoining rooms available

Blackout drapes/curtains

Eco-friendly toiletries

Sleeps 3

Minibar, in-room safe, desk, laptop workspace

Family Room

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Flat-screen TV

Blackout curtains

Private bathroom

Hairdryer

Soundproofed rooms

Air-conditioning

Heating

Connecting/adjoining rooms available

Blackout drapes/curtains

Eco-friendly toiletries

24 sq m
Sleeps 3
1 King Bed

Minibar, in-room safe, desk, laptop workspace

Family Room (2x2 Family Plan)

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Flat-screen TV

Blackout curtains

Private bathroom

Hairdryer

Soundproofed rooms

Air-conditioning

Heating

Connecting/adjoining rooms available

Blackout drapes/curtains

Eco-friendly toiletries

48 sq m
Sleeps 4
1 King Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room (with extra bed)

Exceptional

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Flat-screen TV

Blackout curtains

Private bathroom

Hairdryer

Soundproofed rooms

Air-conditioning

Heating

Connecting/adjoining rooms available

Blackout drapes/curtains

Eco-friendly toiletries

27 sq m
Sleeps 3
1 King Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

Very good

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Flat-screen TV

Blackout curtains

Private bathroom

Hairdryer

Soundproofed rooms

Air-conditioning

Heating

Connecting/adjoining rooms available

Blackout drapes/curtains

Eco-friendly toiletries

24 sq m
Sleeps 2
1 King Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room

Wonderful

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Flat-screen TV

Blackout curtains

Private bathroom

Hairdryer

Soundproofed rooms

Air-conditioning

Heating

Connecting/adjoining rooms available

Blackout drapes/curtains

Eco-friendly toiletries

24 sq m
Sleeps 2
2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Family Room

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Flat-screen TV

Blackout curtains

Private bathroom

Hairdryer

Soundproofed rooms

Air-conditioning

Heating

Connecting/adjoining rooms available

Blackout drapes/curtains

Eco-friendly toiletries

24 sq m
Sleeps 3
1 King Bed

Minibar, in-room safe, desk, laptop workspace

Superior King Room

Soundproofed rooms

Air-conditioning

Heating

Connecting/adjoining rooms available

Blackout drapes/curtains

Eco-friendly toiletries

Sleeps 2

Minibar, in-room safe, desk, laptop workspace

Family Room

Soundproofed rooms

Air-conditioning

Heating

Connecting/adjoining rooms available

Blackout drapes/curtains

Eco-friendly toiletries

Sleeps 2

Minibar, in-room safe, desk, laptop workspace

Family Room (2x2 Family Plan)

Soundproofed rooms

Air-conditioning

Heating

Connecting/adjoining rooms available

Blackout drapes/curtains

Eco-friendly toiletries

Sleeps 4

Minibar, in-room safe, desk, laptop workspace

Superior Room

Soundproofed rooms

Air-conditioning

Heating

Connecting/adjoining rooms available

Blackout drapes/curtains

Eco-friendly toiletries

Sleeps 2

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2.053.739 ₫ total

includes taxes & fees

8 Dec - 9 Dec

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About the area

Av Zumalacarregui, 40, Bilbao, Vizcaya, 48006

What's nearby

Plaza Nueva - 9 min walk - 0.8 km
Ribera Market - 12 min walk - 1.1 km
Guggenheim Museum Bilbao - 3 min drive - 3.2 km
Plaza Moyua - 4 min drive - 3.5 km
San Mames Stadium - 5 min drive - 5.0 km

Getting around

Santutxu Station - 7 min walk
Bidebieta-Basauri Station - 9 min drive
Bilbao (BIO) - 12 min drive

Restaurants

‪Cafetería El Sauce - ‬5 min walk
‪La Casa Del Yogur - ‬8 min walk
‪Thor - ‬8 min walk
‪Bar Antxon Kebab - ‬6 min walk
‪Bar El Rancho - ‬4 min walk

About this property

Occidental Bilbao

Upscale hotel near Guggenheim Museum Bilbao

At Occidental Bilbao, you can look forward to a terrace, a coffee shop/cafe and a garden. Treat yourself to a facial, a body treatment or aromatherapy at the on-site spa. The on-site restaurant, The Kitchen, features Mediterranean cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a fireplace in reception.

You'll also find perks such as:

A seasonal outdoor pool
Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
A billiards/pool table, a ballroom and a 24-hour front desk
Smoke-free property, wedding services and a banquet hall
Guest reviews give top marks for the helpful staff

Room features

All 200 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and safes.

Other amenities include:

Bathrooms with eco-friendly toiletries and baths or showers
Wardrobes/cupboards, coffee/tea makers and heating

Similar properties

Breakfast, lunch and dinner served

Free WiFi
Restaurant
Air conditioning
Gym

2.848.272 ₫ total

includes taxes & fees

1 Dec - 2 Dec

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Parking on site (EUR 22 per day)
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 18 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Snack bar/deli

Restaurants on site

The Kitchen

Things to do

Billiards/pool table
Full-service spa
Gym
Seasonal outdoor pool

Family friendly

Laundry facilities
Seasonal outdoor pool
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Wedding services

Business services

11,119 square feet of conference space
Business centre
Computer station
Meeting rooms

Outdoors

Garden
Terrace
Vegetable garden

Full-service spa

Aromatherapy
Body scrubs
Facials
Massage
Sauna
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Lift
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk

More

1 building
8 floors
Ballroom
Banquet hall
Built in 1967
Comprehensive food waste policy
Comprehensive recycling policy
Fireplace in lobby
Local culture and ecosystem education
Smoke-free property
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Slippers
Towels provided

Entertainment

Flat-screen TV with cable/satellite channels

Food and drink

Coffee/tea maker
Limited room service
Minibar

More

Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Connecting rooms available
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Heating
Laptop workspace
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 15 August to 22 August:

Spa

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

Fee for buffet breakfast: from approximately EUR 18 per person
Self-parking fee: EUR 22 per day
Spa fee: EUR 20 per day
Facilities fee: EUR 20 per person, per day and includes use of: fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Please note: Access to the spa and gym facilities is limited to once per day per person.

Property Registration Number B07548696

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

The seasonal pool will be open from June to September

Pool access available from 9:00 AM to 8:00 PM

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Guests under 18 years old are not allowed in the fitness facility

Guests under 18 years old are not allowed in the spa

Property is also known as

Bilbao Holiday Inn

Occidental Bilbao Hotel

Holiday Inn Hotel Bilbao

Holiday Inn Bilbao Hotel

Occidental Bilbao Hotel

Occidental Bilbao Bilbao

Occidental Bilbao Hotel Bilbao

Frequently asked questions

Does Occidental Bilbao have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9:00 AM to 8:00 PM.

How much does it cost to stay at Occidental Bilbao?

As of 10 Nov 2025, prices found for a 1-night stay for 2 adults at Occidental Bilbao on 23 Nov 2025 start from 2.190.978 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Occidental Bilbao pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Occidental Bilbao?

Self-parking is available for EUR 22 per day.

What time is check-in at Occidental Bilbao?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Occidental Bilbao?

Checkout is at noon.

Where is Occidental Bilbao located?

Located in Begoña, this spa hotel is steps from Basilica of Begona and within 3 mi (5 km) of Guggenheim Museum Bilbao and San Mames Stadium. Etxebarria Park and Museum of Passages of Bilbao are also within 15 minutes. Santutxu Station is 7 minutes by foot and Basarrate Station is 12 minutes.

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Occidental Bilbao Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Jonathan

21 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay in Bilbao

A lovely hotel and well located for the city. A very comfortable bed and an amazing breakfast.

Stayed 2 nights in Jul 2025

10/10 Excellent

Francia Yumila

18 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The beds are really confortable. The swimming pool is clean and beautiful. All staff were kind. My favourite staff were the housekeeping, always perfect.

Stayed 2 nights in Aug 2025

10/10 Excellent

William

23 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Really enjoyed our stay. Staff was very kind, and the restaurant had some really good food. Definitely recommended

Stayed 3 nights in Mar 2025

10/10 Excellent

Michael

20 Feb 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Extremely nice hotel. Would stay there again!

Stayed 1 night in Feb 2024

10/10 Excellent

Robert

20 Feb 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We stayed at the Occidental earlier as well and really liked the service and room. Would definitely stay there again.

Stayed 1 night in Feb 2024

10/10 Excellent

tracey

29 Aug 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing helpful friendly staff. Hotel in good location - 15 min walk down into old town. Great facilities

Stayed 2 nights in Aug 2022

10/10 Excellent

LUZ MARIA

29 Nov 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Is a very good hotel, nice rooms, comfortable, good bathroom, soft nice beds, what I believe is completely out of range, is the parking rate, super super expensive .

10/10 Excellent

Louis

13 Jul 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staying in Bilbao

They were very professional and they had excellent facilities. The gym was outstanding. I wish I had taken more advantage of the gym but I was more interested in the local cuisine. I highly recommend this hotel if you’re staying in Bilbao.

Stayed 1 night in Jul 2022

8/10 Good

Verified traveller

9 Jun 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel itself is quite nice and staff are very friendly. The city itself is very hilly and as the hotel is outside of the centre just be aware of the uphill walk home. Breakfast was only ok, I expected more for the price so in hindsight wish I had booked without breakfast and eaten elsewhere. Outdoor pool is a great size for a city hotel, but I didn’t use the spa as it was far too busy as it’s a public gym not a hotel spa.

Stayed 2 nights in Jun 2023

8/10 Good

debbie

14 Jul 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sun protection

Overall we have a great stay, we picked this Hotel because it had a pool, but was disappointed never to get s sun lounger & there was not enough shaded areas for customers.

Stayed 3 nights in Jul 2022

4/10 Poor

JOE

1 Jul 2023

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Staff in the hotel were on strike for the duration of my stay making noise constantly and generally affecting the whole mood of the hotel

Stayed 4 nights in Jun 2023

4/10 Poor

Michel

1 Jun 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel ever

Everything has hidden fees, the pool, gym, parking, etc. There is an extra for everything and anything ! The site says they speak english and french, they do not speak French and hardly speak English. All the hidden fees start a 20 euros and more ! The rooms are very pricy and are very small. Never again will I go to Occidental Bilbao…

Stayed 7 nights in May 2024

2/10 Terrible

Florian

8 Aug 2023

Liked: Cleanliness

Disliked: Staff & service

Worst service!

I’ll never book any occidental or Barceló hotel again. They always come up with extra fees for something that is not described as such when you book the hotel. The gym should cost extra. If I knew that I would have booked a hotel that was in a nice area than this by one. The WiFi was so weak that not any form of streaming was possible. The area where the hotel is placed is very uphill and in a rather poor area of the city. Surrounded by not beautiful buildings. The pool is rather unpleasant as well. My recommendation stay away from both, this hotel and from the entire chain!

Stayed 1 night in Aug 2023

8/10 Good

Jason

1 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I liked the location of the property it was in a nice area and close to public transportation. It was clean and the staff was amazing. My only complaint is that the doors to the rooms are heavy and impossible to close quietly.So every time someone enters or exits their room it is loud . The breakfast buffet was really good too.I would definitely stay there again even with the loud doors.

Stayed 9 nights in Aug 2025

10/10 Excellent

Klaus

22 Sep 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Sauber, freundliches Personal,

Stayed 3 nights in Sep 2025

8/10 Good

Lucrècce

17 Sep 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Goede locatie niet ver van de metro. Vriendelijk personeel. Lekker en uitgebreid ontbijt. Makkelijk dat je er kan dineren. Aan te raden hotel!

Stayed 3 nights in Aug 2025

8/10 Good

David

24 Aug 2025

Liked: Staff & service, amenities

Parking is underground and the ramps are very tight. There is no wheelchair parking space outside the hotel and you have to go down many floors to find an accessible space. Bar staff were lovely and the bar stayed open late to offer coffee etc.

Stayed 1 night in Aug 2025

4/10 Poor

Ryan

3 Aug 2025

Liked: Cleanliness, amenities

Disliked: Staff & service

It may have happened only to me though the air condition on the ceiling flooded during the night and all my belongings soaked. The staffs were not as serious as I was. Disappointed

Stayed 2 nights in Jul 2025

8/10 Good

Saoussen

31 Jul 2025

Liked: Staff & service, property conditions & facilities

Pas mal dans l'ensemble

Bon petit déjeuner varié. Chambre familiale en face des ascenseurs. Chambre non insonorisée. On entend les bruits du couloir et à l'étage au dessus. On est resté 3 nuits. Les serviettes et les draps n'ont pas été changés. Les draps sont troués. Pas de housse de couette mais 2 draps prenant la couette en sandwich. La tv est ancienne pas de possibilité de partage d'écran pour netflix ou autre. Le personnel est serviable.

Stayed 3 nights in Jul 2025

10/10 Excellent

Øystein

22 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fint hotell med veldig bra beliggenhet

Fint og velholdt hotell. Vi fikk et stort og fint familierom, standarden var bra og alt virket nytt/bra vedlikeholdt og rent. Den eneste bemerkningen var at den kom med en kapsel-kaffemaskin der man fikk 2 kapsler for hele oppholdet vårt på 4 netter, kapselene kunne heller ikke kjøpes på noe supermarked. Frokosten hadde et bra utvalg. Veldig fint å ha bassenget på en familieferie, vår datter på 8 år var der hver eneste dag. Veldig fin beliggenhet med 5 min gåtur til nærmeste metro-stasjon, og så et stopp før man er i casco-viejo. Alt i alt en fin opplevelse.

Stayed 4 nights in Jul 2025

8/10 Good

Verified traveller

22 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel!

Great hotel - nice location, walking distance from Guggenheim (although it's uphill).

Stayed 2 nights in Jul 2025

8/10 Good

FRANCISCO

8 Jul 2025

Liked: Cleanliness, amenities, property conditions & facilities

Perfecto segun lo esperado

Stayed 1 night in Jun 2025

10/10 Excellent

Emmanuel

30 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait

Un très bon accueil, nous avons mangé au restaurant de l’hôtel le rapport qualité prix est bien nous regrettons un peu que les plats n’est pas eu d’accompagnement il faut compter entre 40 et 50 € par personne. La nuit de parking pour la voiture est à 22 €. La climatisation fonctionnait parfaitement. La literie exceptionnelle. Nous recommandons cet établissement

Stayed 1 night in Jun 2025

10/10 Excellent

Sandra

25 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

Location not suitable for main attractions too far away.

Stayed 2 nights in Jun 2025

8/10 Good

Verified traveller

16 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Only stayed one night but it looked like a nice hotel to stay for several days. Only slight drawback was the location which is a bit of a walk out of town up a steep hill. Room was clean and comfortable, nice shower. Breakfast excellent and reception staff very friendly and helpful.

Stayed 1 night in Jun 2025