Khách sạn Biltmore

"The room was relatively clean. I noticed some flood damage in the bathroom. Our stay in the area revolved around visiting family and having a place to rest at night. We have stayed at a different Tennessee Americourt in Mountain City . They are similar. Essentially it is an adequate place to stay . Parking is no problem. Other patrons tended to smoke near the entrances causing a smoke smell to draw into the building. Pets are allowed, we don’t bring pets but fortunately the pets were quiet but...

"room was clean"

"Very convenient location and great staff."

"I picked this place because it had a gym and we had been driving all day but was told at the desk that it has been shut down sense Covid. Maybe it needs to come off the description? The room was clean except the floor. My feet turned black walking from the bed to the bathroom. Breakfast was just ok but for the price, you get what you pay for. "

"There were some wet spots in the carpet, apart from that everything was really good!"

"We stayed one night on our way home. It was clean and met our needs."

"Do not stay here! They have tried to overcharge my credit card multiple times since my stay. This was not an issue through expedia, it was the hotel directly. DO NOT TRUST THEM... it has been a big pain in the butt."

"Clean atmosphere/room Friendly staff Dated facility Primarily construction workers Exercise room minimal at bedt"

"Room was clean, staff were courteous and Breakfast was good, only issue was the road noise due to our room was facing road and road was very busy, overall it was enjoyable."

"Room was clean, toilet way to low to the ground. Breakfast area smelled like old stale cigarette smoke. Breakfast was basically nothing. 2 types of bagels, 2 types of cereal and 1 choice of a donut, coffee and juice."

"Parking was normal. Parking lot wasn’t as bad as some reviews stated. Room was clean. Heat/AC good."

"Friendly staff. Clean fresh rooms. Breakfast was nice."

"I couldn't cancel this because I booked it online even though I purchased a protection plan"

"Beds were comfy, breakfast was average"

"The floor in the broom was extremely dirty. He needed at least three mops to get it clean. They were cockroaches coming from the backboard of the bed on the walls on the kitchen stove and on the microwave. Unless you are extremely tight on a budget, I would not recommend this hotel."

"Great room, very clean"

"The laundry service wasn't"