Khách sạn Đảo Bintan

"I actually like everything: clean, beautiful, with a lot of entertainment for kids as well as adults. Nice sea, very clean and not too shallow. Good food, kind and helpful staff. Kids club is quite big and there are a lot of activities. Shella from kids club is amazing with kids! Aysa and Desi ( sorry if I my spelling is wrong) are very kind and nice with kids as well. Can’t wait to come back when everything around the resort is finished and spa is open. Still even now the resort is really...

"The beach and the location are not nice."

"Too pricy for Bintan. Prices are all Singapore price points."

"Staff was helpful, sometimes information provided was not accurate. The spa was terrible. It was a 1 1/2 hr spa, The massage ladyfies did not seem to have any spa skills. The actual duration was much less than 1 1/2 hrs. The breakfast was good. The flooring all over the place was not even but bumpy. The room flooring seemed to be a slope towards the window."

"Good service, friendly "

"Maybe can start breakfast earlier around 630am. So that travellers who have an early ferry to catch, can have longer breakfast."

"Everything about the hotel standards, staff are accommodating to fellow travellers."

"Mutiara is not a typical beach resort—it’s a true eco-resort designed with tradition and sustainability in mind. It’s also actively run by the long-time owner—no corporate chains here. The most important things to be prepared for: no AC and no hot water. You sleep in lovely teak and rattan cottages with mosquito nets and plenty of fans. Which means this is a chance to experience what SE Asia was like 40-50 years ago (and of course the same way lots of locals live today). The food is terrific,...

"Housekeeping is good. Bed pillow a big sagging. Customer service is good."

"Staff was very friendly and professional. Room is very spacious and well maintained."

"Good helpfull"

"Ihana ystävällinen ja avulias henkilökunta. Hyvää ruokaa paikan päällä ja siistit tilat. Todellakin kokemisen arvoinen yöpymispaikka mikäli Bintan saarella tarvitsee yösijaa. Suosittelen☺️"

"Secluded location, completely private beach with only resort guests, perfect for a long weekend. The towels are not so clean, with dead bugs on them and marks on them. Better to bring your own bath towels. Super hardworking staffs especially those who serve at the restaurant, they work from 7am till 10pm. Big respect! Reception staffs are friendly and helpful too. The only issue is the aircon in the room, it switches off automatically almost every hour, hard to maintain a cool enough room...