Find hotels in Bintan Island from 294.220 ₫

"Hospitality was top notch from all the staff. They have bicycles, buggy rides, transport and all which makes it very convenient. However, the rooms could be cleaner. The floor was so dusty that you will need to wear the room slippers. Cleaning of the room was not done properly also. The shared amenities with Holiday Inn is helpful."

"The service in this hotel is excellent and they had satisfied all our requests very quickly with the best service attitude. Unfortunately, we had to end our stay early due to a medical emergency in our family. Bayan Tree Bintan staff, helped us to find tickets even though the ferry was fully booked. We went to the ferry terminal anyways in hopes that someone will cancel at the last minute. They even offered to hold the room after checking out if we are unable to get the last ferry. The driver even stayed behind without informing us and only left after confirming that we managed to get the ferry tickets. The Hotels.com and Expedia staff was also very helpful and went out of their way to help us with settling subsequent matters in our time of need."

"While resort and rooms were spotless. Staff were more than polite at all times and couldn't do enough for me. Manager even made a point of going around and welcoming everyone by the pool and breakfast time. Would 100% recommend and I will certainly visit again."

"The breakfast was absolutely fantastic, I would confidently say the best buffet breakfast I have ever had"

"Beautiful hotel in great setting loved the bikes for getting around. Staff were really helpful and always available. Happy to recommend"

"very good"

"Room was clean and the staff was friendly and helpful. Overall a good stay at Natra."

"The staff was very friendly and professional. Service was quick and efficient. The food was excellent. Had a great stay"

"The apartment was well equipped and clean. The staff were friendly but some overly so, such that it can seem fake. During check in the staff member did not explain everything clearly, instead showed us a page with the hotel amenities and asksd us to take a photo of it. The pool and beach area are lovely. One thing I wish the hotel had done was promote their activities. We stumbled across the paintball and archery in the nearby woods and had not even known it was there. The hotel was quiet with low occupancy so promoting the avaliable activities including water sports would have made sense. The hotel is value for money when compared to the sister hotel, the very expensive Banyan Tree right next door. The food in the resort is average, nothing special and I thought it was expensive for what it is. "