Search Hotels in Birchwood Farms, Harbor Springs

"Excellent staff and really nice, clean property. It has a modern design, while respecting the history of the property. A great hotel."

"Everything was nice and clean staff friendly and informative of the area. They were remodeling some rooms so some clutter and noise but am glad to see improvements being done."

"Good customer service; nice breakfast; rooms could be a little cleaner."

"One of the best places I've stayed at for sure! Staff was so friendly and helpful. Beautiful hotel with great views of the lake."

"Great location, close to water, shopping and restaurants. Comfortable beds. Delicious breakfast!"

"Great location. Very nice, clean room. The property was clean. The staff was friendly and helpful. Breakfast was good. Well stocked good variety. We would definitely stay here again"

"The hotel website as well as Expedia website said the hotel had “indoor pool and hot tub.” The pool and hot tub were full of water but closed for guests to use. The room pictures showed an arm chair in the room selected. There was no chair. The breakfast was poorly stocked and presented. We were kept awake much of the night by a guest in another room who was yelling. We called the desk and they said they would check it out. The staff was aware of the problem but did not do anything about it. When we complained that the pool was not available, the staff made no attempt to explain or apologize but instead said their website did not say there was a pool and that third-party websites, including Expedia, were “counterfeit.” The Best Western website for this hotel states amenities include pool and hot tub. The staff never made any attempt to improve our stay and implied it was our fault for expecting a pool."

"Nice little breakfast, quick and easy check in/out. Hot tub after a long days work is a nice treat. "

"Good"