"The hotel staff was understanding and supportive while dealt with missing luggage for four days. Helped me find places to shop and offered suggestions to help ease the stress. We were there for 8 nights and the staff was amazing from the first. "
"I came from dublin late and didnt get any sleep , loud noise in the room , i think it was the air conditioning .i told the receptionist and she didnt even apologise or offer a complimentary tea or coffee ."