"This property was advertised as a hotel, but it’s not. There was nobody there at the property to welcome us, nor was there anyone to ask for anything like toilet rolls or extra pillows and there wasn’t a floor mat for stepping out of shower. As my husband is elderly he didn’t have a shower in case he slipped on the floor. Because there was nobody at the property on arrival we left part on our luggage in the car as it was difficult to carry up 2 flights of narrow stairs. To crown it all the room...
"This property was advertised as a hotel, but it’s not. There was nobody there at the property to welcome us, nor was there anyone to ask for anything like toilet rolls or extra pillows and there wasn’t a floor mat for stepping out of shower. As my husband is elderly he didn’t have a shower in case he slipped on the floor. Because there was nobody at the property on arrival we left part on our luggage in the car as it was difficult to carry up 2 flights of narrow stairs. To crown it all the room...
Valerie