Tìm Chalet tại Blackhawk

"Very clean, helpful workers. I recommend it.."

"Property was run down dumpy and beds were small. Staff was extremely rude, bossy and up your business. Definitely not a great place to stay when I complained about the noise. It was met with blank stairs and absolute atrocious. Customer service will not be back."

"Bed bugs in first room, got a picture of it on the wall.. didn’t want to stay at the hotel at all after that, but it was late and we were tired so we moved to a different floor and a different wing… got pictures of Bedbugs on the pillowcase and it also looked as if the bedding hadn’t even been changed in the second room so we just left."

"Not safe!!! Things were stolen from our hotel room! Staff did nothing and didn't seems to care. Signs clearly state that they do not clean rooms unless requested, yet they cleaned ours the day after we reported the missing items. No cameras in hallways or elevator. Witnessed another person having a bag stolen as well. I am in awe of the lack of care the staff has. Do not trust this place!"

"Staff were very friendly, room clean and comfortable. Breakfast was pretty good, the breakfast staff did a great job keeping food coming and keeping cold food cold and warm food warm, The chocolate waffles were a hit! I was very disappointed that there was no hot tub but after getting over that our stay was very pleasant"

"I was double charged for our stay! I booked with Expedia and pre-paid for the rooms., Showed the hotel receipts and confirmation but y he hotel charged me again because they stated they didn’t get payment from Expedia. I feel that this should’ve been handled between Expedia and Ramkota hotel as I had all receipts which they also had to show that rooms were paid for."