Khách sạn Blue Bell Estates , Willis

"Overall a terrible experience with customer service rooms were "

"Alot of roaches. Exposed wire on the ac unit. Bed sheets were stained. I got a non smoking room but the sheets have burn holes in them .no microwave to heat food. Enter at your own risk."

"Staff is friendly, room was clean. AC worked very well. Definitely one of the better budget places to stay at."

"The hotel was okay. But I don’t like my kids walking by people outside smoking weed! We were there for a cheer competition got there late and it was the only place that had rooms. But I personally wouldn’t stay again."

"Everything was clean and efficient. The only change I would suggest is to replace the bath tub mat that was stained and old. "

"Nothing"

"We stayed at the hotel this past weekend for a friend's wedding, and it couldn't have been a better experience. If you’re looking for a stress-free stay, especially for an event, this is the place. The biggest selling point for us was the proximity to the wedding venue. It was literally right next door—a two-minute walk—which made the transition from the ceremony to the reception incredibly easy. We were pleasantly surprised by how spacious the room was. We had plenty of "getting ready" space...

"We had a pleasant stay and the staff was helpful. We were able to check in early (for $25) and that worked well for us. One caution about using Expedia to book - the pictures/room descriptions on Expedia do not actually match the room types at the hotel. We specifically wanted the room that had a couch/chair sitting area showing in the picture and the booking said "Suite, 1 King Bed". The room we got at the hotel had the jacuzzi tub in the main room - not what we wanted. It also had a...

"the plumbing needed some work loose handles, commode ran to refill often, had to move microwave to desk in order to plug it in. The window sheers were torn and did not close well. We liked the room just needed some tlc."

"The hotel was reasonably clean and rooms were spacious. The problem was that all rooms were on second floor and there was no elevator. You have to climb stairs to get to rooms. My wife is somewhat disabled with back injury which made that difficult. Upon checkout I saw and older lady wrestling with suitcases to get down the stairs. I found no indication on website about the lack of an elevator either on their website or Expedia's. I would think Expedia would want to correct this lack of...

"Yes everything was just great"

"The Breakfast it’s perfect"

"The breakfast was amazing. Staff was amazing. Highly recommend."

"Clean and pleasant stay."

"Definitely did not have breakfast, but other than that we enjoyed our stay clean rooms and very helpful employees:)"

"You get what you pay for. Nothing fancy about it, not the cleanest but not gross. Seemed like they don't get much business a lot of dust. But a safe place to stay for the night."

"Front desk staff, were very polite. Bae service was great. Housekeeping never did return to clean my room."

"IHG Member, had no rooms so I couldn’t check into room until late. Checked in, room was nice. Someone walked in my room. Apparently April didn’t check me in correctly even though a deposit was taken, and they assigned my room to another lady as well. She was just as startled. Went to front desk, took 10-15 mins to fix. No real apology just everything is fixed. Came back after work, keys didn’t work. At check in I wasn’t told about breakfast, workout room nothing. April didn’t really say anything...