"The hotel itself was immaculate and well designed and our room was clean and the bed was comfortable. Our favorite part of the stay was the heated indoor pool and hot tub with a view. ( many hotels list having a pool but once there have a different excuse why it’s closed. I purposely pick hotels for my teen with a pool for a staycation away and he loves the fun places with extra touches) This hotel pool, gym and views didn’t disappoint. They didn’t restock fresh towels the entire 2 day stay despite asking someone to send some up and so we had to re use our wet ones from the day before. A bit of a pain. There were leftover toys from someone too. So I’m not sure anyone was actually checking the pool area all weekend.
The only issues I had were there were only 2 towels given for the room for 2 people which I found strange. I asked for more to be sent up and 25 mins later they arrived. The manager apologized and remedied it. The other thing I noticed were there were zero coffee creamers provided with our room and so you had to enjoy only a black coffee which was hard upon waking. The TV remote system was quite laborious and you couldn’t log into your streaming apps for a movie and their TV options were limited. So if you’re staying in and want a good movie, that may be problematic. The WiFi wavered in and out at times, too.
We had wanted to try out a happy hour meal but were stated they were closed for a private event. Once again, if you’re a hotel guest, you should"
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