4/10 - Kém
Sinisa
Đi cùng bạn đồng hành
08/09/2025
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The hotel presents itself as 4★, but in reality the standards of that category are not met.
During a three-night stay, the room was not cleaned once, beds had poor quality mattresses and pillows, and the restaurant experience was disappointing: limited menu, small portions, wrongly declared meals (for “pork ribs” - 25€, you get 2 tiny pieces of beacon and a lot of cabbage), very high prices for meals, drinks or coffee, and desserts that were not freshly prepared. Wine by the glass is served as only 0.1 L, (measured by “experienced” eye of the waiter) which looks odd in a standard glass and usually is less then stated.
Most surprisingly, the hotel hosts weddings and on those evenings residents cannot use the restaurant or are restricted to dine only until 6 p.m. Even on regular days, dinner seating is limited and requires advance reservation, despite being a hotel guest.
The architecture may look appealing at first sight (concrete structure with wooden details, artistic motives in hallways), but behind the minimalist charm lies a lack of essential comfort and service that distinguishes a true 4★ hotel.
Overall, the price–quality ratio is very poor and does not justify the declared 4★ rating.
Sinisa
Lưu trú 3 đêm vào Tháng 9, 2025
