Nhà và căn hộ du lịch tại Bologna

"The check-in experience was disappointing from the very beginning. The receptionist barely paid attention and seemed interested only in checking guests in as quickly as possible. It felt rushed, hectic, and far from professional. The room itself was acceptable, but the air conditioning in the bedroom was unbelievably loud and not working. Considering it was 36–37°C outside, having a working A/C wasn’t a luxury, it was essential. I reported the issue immediately to the shift manager, who simply...

"The room was clean & the location great! Also appreciated the coffee pods & helpful, cheerful cleaner that came through in the mornings. Shower could be cleaner & there was no place to hang our towels. WiFi wasn't working when we arrived so we msg'd them & they said they would try to restart & let us know. No one got back to us. We had to wait until the cleaner arrived the next morning for him to restart the router. We also asked for a quiet room only to be placed right next to the front door...

"The room was spotless, the hostess Monica was super kind and helpful with everything, the room had everything I could need and the public transport was very close to the place. Amazing stay"

"Check in was super hard. We didn’t get the self check in link and the host didn’t respond to messages on Expedia"