Search Hotels in Bonita Bay, Bonita Springs

"Room smelled like smoking and the elevator buttons were borken and taped. "

"Exelente lugar para pasar en familia "

"Hotel is fine and clean but man…. I Dont even think i got a hello from the front desk guy. Ive never seen someone so unprofessional and just unfriendly. Really wanted to slap him in the face and say are you even gonna tell me the room #. And he wrote down the wrong room #. Get better training or employees"

"great location"

"Amazing room, good food, nice staff"

"Without question the filthiest hotel room I have ever stated. I got there late the first night and did not complain to anyone. I spent the night and figured they would clean the room the next day. No room service at all. If this review would let me post photos, I would be happy to show you. When I checked out needless to say, I complained and I received no refund. Disgusting hotel."

"Staff were pleasant. Great location. "

"Property was very nice. Older hotel but clearly renovated after hurricane. Plenty of options for food and drink. Overall, the prices were fair and we would have enjoyed our stay much more if we’d been able to sleep. My understanding is that there was an emergency repair needed so between 1:00am and 5:00am all we heard was banging and drilling. Then we got out of bed to no water. Front desk literally looked at my husband who went to ask about the water and was ignored. Women looked at him and turned her back while laughing and talking on the phone. It could have been a guest so a little grace is given. However, when we checked out and were asked about our stay I mentioned the noise and lack of sleep. Same women said, we had emergency repair. There was no apology, nothing. While I understand things happen, empathy goes a long way and front desk staff should be trained appropriately to manage these situations. Would I stay again? Yes because otherwise it was nice. Just disappointed in front desk staff. "

"Fun, clean place to stay for a quick gateway visit "