4/10 - Kém
Chitose, IKOMA
Đi cùng gia đình
23/12/2025
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We are very sorry. We could not be satisfied at spending one night. That was inconfortable stay. In the room there are dust here and there, on the self, on the desk, on the side tables.
And we are two, but there are only goods l for one person; towels, pillow, comforter, coffee, sugar,...etc.We had checked in at late night because of Xmas Market, so we were very sleepy, we didn't ask the set for more one person. Because we feeled there was only one staff without house keeper.We could not wait so long time. I use the spare bad smellig comforter and pillow, without cover, they had bad smellig.
Next morning, when I used the toilet without underwear, housekeeper suddenly opened the door! I shouted "Non!!" , and we have catched the eyes each others. But he didn't apologized me at all, and closed and opened it again immediately !!
After the toilet, I complained him outside of the room, he talked back to me " you have not hang the card "don't disturb". Of course there was not such card in our room.Of course if there had been existed, I did so!!
Front stuffs are normal kindly, bud housekeeper was tooooo bad.
We had so sorry stay.
Chitose
Lưu trú 1 đêm vào Tháng 12, 2025