Residences in Borough of Colchester

"We stayed here for one night, and never again! On the surface the hotel looks clean and modern. However, don't expect a good night's sleep. We had an air conditioning machine humming for most of the night which meant I could not sleep. The reception team said they couldn't move us as the other rooms had the same noise, which was apparently the water purifier and was only going to be noisy during 3-4am. This noise was continuous from 2am until 5:30! So clearly they tell you anything to fob you off. I spoke to the "manager" in the morning and asked about he refund. He agreed this was warranted and asked me to email the owner. Not heard anything back from them so will have to do a chargeback if I want to see any of my money back. Please don't waste your money staying here."

"I’ve stayed at The Essex Golf & Country Club several times before and have always had a pleasant experience, which is why this visit was so disappointing. Unfortunately, the room did not meet the usual standards I’ve come to expect. The bed hadn’t been made properly, which immediately gave a poor first impression, and the bath drain was extremely slow, making it frustrating to use. It’s a shame because I’ve enjoyed my previous stays here, but this time the lack of attention to detail really let things down. I hope this was just a one-off, as I would like to return in the future, but improvements definitely need to be made to maintain the quality guests expect"

"Good value. great location - 5 minutes from station. Very helpful staff and good breakfast. Would recommend"

"Staff vwry friendly and room very clean"

"Good free parking. Excellent breakfast good choice and nice and hot. Air conditioning and heating not working in room an electric heater provided but I was not informed of this by hotel staff. The room was clean and serviced daily. "

"Staff very friendly. Good breakfast and parking. Very convenient for bus into my Ipswich."

"Clean, tidy and on Colchester high street, so a perfect location. Breakfast was served in the hotel opposite, was great. "

"Lovely stay"

"Room was clean. Staff very polite and helpful. Breakfast was average. Evening meal was very good. Couldn’t get any cold water in our room-it was warm or hot only."