"The facility was nice and well kept. However, I checked in after 8 p.m. due to circumstances beyond my control. I called prior to arrival to be to be sure there were no check in time restrictions. The employee told me there weren’t any check in time restrictions. After checking in and going to my room I discovered I was given a handicap room. I didn’t request this type of room. I was too tired to go back to the front desk about this issue and decided to wait until next day. I complained about the handicapped room and was told it was due to my time of check in and what was left at the time. I was in line behind a guy that has no reservation and he was able to get a non handicap room so the previous statement was untrue. Once I told the manager this information she offered to give me another room. Why was I offered another room and simply not given a non handicapped room in the first place. I should’ve had priority over someone that didn’t have a reservation."
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