"The hotel was very conveniently located in the North Laines area of Brighton, a block away from the Royal Pavilion and 10 minutes walk from the railway station. It is a large modern hotel, the room was spacious , the bed was very comfortable, and the kitchenette was excellent. The room was air conditioned, great during the heat wave, and wifi worked fine.
All this said, this hotel chain seems to pride itself on using digital technologies and apps, and not having a reception. The checking in process was awful, requiring me to do an on-line check in and for info on two persons including photographic ID even though I was travelling solo. I tried calling the emergency helpline several times but it was never answered. Fortunately, there was a person at the entrance area when I arrived who was very helpful and resolved all my arrival issues, though only works approx 9-5pm. I would have had problems if checking in during the evening. I never figured out the App and never knew how to use the remote for the TV."
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