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"The front desk staff was so kind and helpful. I experienced a medical emergency and the information they shared was important. The caring and concern was so appreciated. We loved our room with a balcony. The location was close to everything "

"Everything was excellent Location 5*"

"Room was well proportioned and clean. Big bathroom with nice toiletries. Dressing gowns and slippers included. Plenty of tea and coffee. I did book a room with three single beds. This wasn’t available. So ended up with a double bed and a double sofa bed which took up most of the room space and I had to share a bed with my daughter. Not what we planned. Well placed for Cornavin and Pâquis-Môle. Tram stop literally outside and Lidl right downstairs if required "

"The apartment was well placed for walking into Annecy. It was clean and spacious enough for our needs. I did book a 4 person apartment which implied we had four separate beds which we needed. What we actually ended up with was a double, a single sofa and a pull out single trundle bed. It wasn’t ideal but we made it work. Small studio kitchen was well equipped. Toilet separate from the bathroom was good, however no sink in the toilet area was a little strange. Opening doors, walking through the apartment and using light switches with unwashed hands wasn’t my favourite thing. Free coffee, tea and water was a great advantage. Staff friendly and helpful. "

" Close to major station and attractions."

"It's a very nice hotel with beautiful view over lake Annecy. The server at breakfast was delightful. The only thing that marred my visit was the attitude of the server Easter evening. I had had a big meal midday with friends and I wanted just a salad. I ordered a 15 euro mocktail and a salad and the server was clearly irritated and pushed me to order wine. I'm bilingual and visit France frequently and I'm pretty stunned that this attitude persists. It's very unwelcome behavior. Il avait pas mal de caractère."

"Breakfast is excellent with many choices. Most importantly, the staff members are very friendly and professional. I will definitely go back to this hotel in my next visit. The location is really convenient and just opposite to the train station which can go to the airport easily and free. "

"Good situation."

"Beautiful location with beautiful views. Staff very helpful. Room well equipped and stylish. Used the pool facilities which were very clean and modern. The casino was a bonus - we had fun trying to win - but we didn’t ."