Khách sạn Brooklyn Heights

"I booked this room through a link from my workplace to attend a conference. When I arrived my reservation was cancelled and had no way to get a room there as it was fully booked. I provided a corp credit card during my booking but they told me due to non payment my booking was cancelled."

"It's time for this hotel to be updated. Very dated and worn. Carpet in the main hallway on our floor looked dirty and had a tented ridge right down the middle that was hard to walk and roll suitcases over and it's a tripping hazard. One of the beds definitely was slanted from wear. Corners and edges in bathroom in disrepair and with an extremely noisy squeaky door. Plugs wouldn't stay in wall outlets. Could hear everything through connecting door to adjacent room. The pool, while a little...

"We love staying at the Glidden House. It's a beautiful property and is in a great location near the Cleveland Museum of Art and Botanical Garden. Easy walk to area restaurants. Great breakfast buffet. And love the original works of art throughout the hotel!"

"Typical older hotel, nothing fancy, but the room was clean, bed comfortable, good shower, breakfast typical hotel breakfast, only issue was the noise. My room was right by the highway so traffic noise and my neighbors all seemed to wake up at 2:00 am and go in and out of their rooms, slamming the door every time. Why do people do that? So rude. Free airport shuttle."

"WiFi did not work. Tv only got 3 channels. No hot water in shower."

"A good choice, not on airport property and far enough away that plane noise didn’t seem to be an issue. Very accommodating staff."

"Hotel was super clean, and quiet. Small fitness area was great. Breakfast was good too."

"Misclick on dates leads to immediate no show and no refund, what a joke"

"I am beyond livid for the treatment I received in this hotel. We came here for some business and stayed over two weeks plus, we kept extending our stay because we didn’t want to move to another hotel because we came with our kids. First, their cleanliness is not standard cleaning . Our rooms was probably cleaned only twice throughout our stay. Twice, we mentioned we wanted our rooms cleaned, we went out and came back, nothing was cleaned or done! At a point I had to insist on changing our rooms...

"Nice, quiet, clean and spacious rooms. Perfect for a layover."