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"The rooms are of good quality. I wasn't impressed with Check In, where I wanted 30mins for them to work out why my room had been marked as checked in (I had just landed from JFK...). As I grew more irritation, the Receptionist pushed the issue back on me - I guess this is the woke way. The Manager also tried to gaslight me, by saying that my concerns about waiting until 9:30pm to check in (having got there at 9:00) and when the restautants stop new seatings at 9:30, were misplaced because the restaurants were "too busy anyway". Rather than the crux of the issue that they in fact were taking far too long messing aroud. When I got to my room 27 minutes after first checking in - The rooftop pool wasn't very exclusive as they have lots of parties there - which you had to walk through to get to the pool. Virtually everything is over-priced and the $75/night 'Amenity Fee' a rip off when spending $700 a night on the property. It's a nice hotel, and work paid.... Would I spend my own money there - probably not.... There's less woke places, with better value. "

"Do not stay at this hotel. The air conditioner did not work the whole time we were there and they only offered us two small fans. It was much too loud outside for us to open the window, so the room was hot. Also the room was not in great shape. The coffee table was broken, the entry light did not work and the shower head also did not work. For the price we paid the room did not cut it."

"Very good"

"Great for events at The Barclays Centre"

"Staff was incredible, especially Chester I think his name was. Breakfast was actually awesome for continental. "

"Our refrigerator was not working. Missing hairdryer. No hand towels provided. Then no washcloths given after housekeeping came through. We have stayed here several times over the years and it was fine. This was a step downhill while the price has gone up. "

"The room was fresh. Good variety in the snack/drink bar in the room. The restaurants were super."