Khách sạn gần Trung tâm thương mại Brookside tại Loudon

"Nice staff"

"Room felt neglected- no shower curtain, TV did not work, walls and screen window was shabby - I kinda expected some neglect - this seemed like too much. Then saw the smoke detector cover was missing and lost confidence in it’s safety so left and booked at another location. "

"The two “experienced” ladies who checked us in were the kindest, most knowledgeable staff I have seen in quite awhile. I appreciate they come from a generation that value customer service. "

"Clean, nice amenities, fair price. "

"Clean rooms and a good breakfast will definitely stay here again "

"The room was immaculate and cozy.Heat worked well,amenities nice (the restaurant is BANGING, and well priced)Centrally located for everything- all in all, affordable and well kept property."

"Room was spotless and very nice but shade was broken and wouldn't close so the room was hard to sleep in with the city lights. They offer d to fix it but didn't want someone coming to the room before bed. Amazing location for a show at chubb and wandering the city. Breakfast was pretty terrible- cold eggs, and basically continental. Was hoping for more from a hotel like this. "

"During my recent stay at the Fairfield, I found the staff to be consistently friendly, professional, and courteous. However, the experience was significantly impacted by an ongoing issue with the hot water in my room. Throughout my stay, I was repeatedly without hot water, and several of my colleagues expressed that they were dealing with the same problem in their rooms as well. Although the staff assured us that maintenance would address the issue, it was never resolved. Having to take cold...

"All the rooms smelled like cigarettes, we asked twice to switch rooms . The bathrooms werent very clean and they had ants. "

"I booked this room to take my grandkids swimming. No idea that the pool was being worked on and closed. They wouldn’t cancel my reservation and neither would Expedia. Robbery. "

"From the moment we checked in the staff was helpful and friendly. We ended up leaving an electronic device in our room and I immediately got a cal from the hotel manager, as the housekeeping staff had promptly brought it down when they were cleaning our room after our stay. I would highly recommend this location!"

"Basically this is one of the nicest places we've ever stayed and this is our second time staying there. The rooms are immaculate everything's immaculate which is kind of one of the reasons. Why is because the place is brand spanking new.Chris Viude has some of the best food in the area hands down?. He changed his menu seasonally so now we're getting close to spring so the menu will be changing quite a bit for the spring so we look forward to coming up for that as well too. The prices right now...

"Quick check-in process with Sai. Excellent breakfast options and have been consistent during my stays."

"Room and bathroom were great; bed / pillows so comfortable; love the robes. Breakfast had just the right amount of variety / selections. Elevator was not working but we were ok with stairs. It had been not working in our December visit either. "

"Overall, it was good. The front desk staff were very friendly at check-in, and the room was clean. The towels were especially the best. The breakfast is also good. If I get the chance, I think I'll go again next time. "

"Everything was perfect!"

"Staff were very courteous. Food was very good. "

"The room was freezing when I arrived and it took hours for it to warm up. There was NO coffee with the continental breakfast. The staff was nice. The room was ok albeit unacceptably cold."

"Yes"