Khách sạn Browns Chapel

"There were no towels available when I needed replacements. The desk attendant said "i don't know where all the towels went. We don't have any""

"Very nice staff. Bed was very comfortable. I was asked what floor I preferred when I checked in, that was so nice to be given a choice as a solo traveler."

"We had a wonderful stay and would highly recommend this hotel. The room was clean and comfortable, the hot tub and pool were both excellent, and we really enjoyed the variety of options at breakfast. Scott and James went above and beyond to make our stay even more memorable with their outstanding hospitality. We truly appreciated their kindness and excellent service!"

"Great stay"

"Great food!"

"My single king size room was fit for a king! Much larger than expected. As a senior, I would have liked to have had a hand rail on the main wall of the shower and a slightly rougher surface to stand on. My sense of balance is not always good. Just a suggestion."

"Our bathroom floor had hair on it from the previous guests and had obviously not been mopped. I was also surprised and disappointed to see that the breakfast, most every hotel chain has and doesn’t charge for, is $14.95. However, we have stayed at this location dozens of times and it is always a great place to stay."

"The bathroom hadn't been cleaned properly, the room smelled like wet dog and everything in the room was covered with dust. Also, there is no exhaust fan in the bathroom so you can't see in the mirror after showering."

"The outside of the hotel is terrible, the least they could pick or even cut the weeds in the pathways. Made the first impression feel like I was walking an abandoned building!! The clerk was quick, friendly and check in was easy. Walking to the room several stains in the carpet. The room- 3 pillows per queen bed- the size of a throw pillow. Toilet were not clean, and barely flushed. Now on to breakfast. Open at 0700-we were downstairs at 710 and there was a spoon full of eggs and a few sausages...

"I was very comfortable in my room. It was really clean and I had everything I needed. I would definitely stay here again!"

"Everything was phenomenal. From check-in to check-out, we had a great experience. I highly recommend it."

"When I arrived and when I departed, the valet employees did not offer to help with luggage. There were ants all over the floor under my table in the bar. The scrambled eggs and toast for breakfast tasted terrible. You also will want your maintenance staff to work on room 509. The freezer in the mini fridge is almost frozen over. The air conditioner filter was so covered in dirt and dust that I don’t see how there’s any airflow which might explain why it was so loud and rattling every time it...

"The front desk staff, Lauren in the evening and Morgan on day shift, were excellent! The elevator was out due to circuit hit by lightning about three weeks ago. Lauren explained during check-in and had to use a key to take guests up and down her entire shift. She has the most friendly and positive attitude. When we went in our room, it had not been cleaned. Beds had been slept in but sheets were not changed nor made. Also, used towels on the bathroom floor. Called down to Lauren and she...

"Nice place to stay for couple nights"